• District Campus Recruiter, interview and acquire talent for MIT (Manager In Training) program• District Mentor, train and develop high potential Area Managers throughout the district of recommending and executing on promotions or other changes in position• Communicate and educate associates on key priorities to support Sales, Service and Loyalty• Manage the Online Processing Center within the store and ensure virtual sales continue to increase• Collaborate with fellow store executives to identify trends and opportunities to makes businessrecommendations• Lead the execution on all merchandising directives• Make informed decisions to support store expense management• Create a hospitality mentality among all associates on the sales floor and maintain a customer-ready store environment

• Plan and delegate tasks throughout the store, set goals, and oversee accomplishment• Ensure all associates are working within the guidelines of Kohl’s standards and policies• Manage the merchandise deliveries, freight processing, and product merchandising• Utilize Kohl’s policy to resolve customer questions and requests• Oversee online sales processing; picking, packing and shipping of online orders• Responsible for all opening and closing procedures

Our mission here at our firm is to help you manage the risks of everyday life, recover from the unexpected and realize your dreams. All agents in the office are fully licensed to offer you remarkable service as we strive to exceed your expectation in every interaction we have. I focus on customer satisfaction, taking the stress off of our clients and educating people on how to protect themselves and their families. My promise to you is to guide you through available solutions so you can make smart decisions and never be blindsided by anything that can interrupt your life. Together we can help you accomplish your goals and dreams with just a little planning.

Responsible for the general management of a retail boardshop situated in an action sports facility. BoardCo at Texas Ski Ranch sells a wide variety of products ranging from skate, wake and snow gear to apparel, accessories and swimwear from top brands like Burton, TOMS, Nixon, Billabong, Oakley, and O’Neill. Responsibilities included:•General management including hiring, scheduling and mentoring sales associates•Merchandising including selection, buying, display, promotions and inventory management for both day-to-day and seasonal needs•Maintained sales numbers while decreasing dollars spent on merchandise purchased and store labor•Managed a successful ownership transition including store system changes, inventory counts, employee training and stockroom organization•Lead the busiest sales day in shop history during our “re-opening”

•Participated in the E3 Management Program•Responsible for all opening and closing procedures•Responsible for all price change events; clearance, markups and markdowns•Assigned daily tasks, trained, directed workflow, and communicated policies and procedures to sales associates.•Responsible for ensuring merchandising departments are up to company standards•Manage department and fitting room recovery standards and maintain sales floor and work areas

•Assisted in hiring, trained, supervised and reviewed schedules for store’s Point-of-Sale/Customer Service teams•Responsible for all cash office functions including register and cash balancing, change and supply orders•Responsible for ensuring that all returns, damages/defectives and MOS salvage are processed correctly•Facilitated orientation and Customer Service training classes

•Enhanced product presentation, increased shop-ability of the store for improved customer service and sales•Ensured proper graphics, signing, and product/fixture placement throughout the store•Executed merchandise presentation standards, mannequin changes as well as seasonal and promotional sets

•Represented multiple brands including Nike, North Face, Lucky Brand, Ben Sherman, Tumi, and Foot Petals •Responsible for on-floor merchandising, inventory evaluation, financial analysis, shop installs and seasonal changes for over 15 stores•Provided brand training and product knowledge to sales associates

•Participated in assortment planning, product selection, vendor negotiations and advertising•Worked with planners to complete accurate forecasts, evaluate sales, markdowns and receipts•Created and implemented advertising forecasts and plans•Analyzed sales and margin trends, vendor profitability and inventory out of stocks•Completed item set up for domestic and import suppliers

•Responsible for on-floor merchandising, inventory evaluation and financial analysis•Developed and implemented marketing and advertising projects•Completed weekly analysis to determine trends and generate new ideas to expand overall business