• Organised and hosted the UK’s largest Careers Fairs.• Created and uploaded content for the student and employer-facing website. • Developed and sent marketing emails and invites that were sent out to students (around 19,000) and employers (around 5,500). • Liaised effectively with various departments on the administration duties relating to the employer events programme.• Collaborated with the Design and Print team to create various assets for events held. • Assisted with cross selling additional services using confident and effective communication skills. • Administrated the invoicing and online payment process for employer events. • Provided on-the-day support for employers that held an event. • Supported other teams within the Careers Network and across the university with events. • Oversaw the pre and post-event set up which involved external stakeholders.

• Clearly communicated the information that was needed to book and register a Coronavirus test. • Liaised with various teams when chasing late test results for members of the public. • Adapted communication style when the caller became upset or frustrated. • Adhered to the call duration limit and ensured targets for the number of calls taken per day were met.

• Greeted customers in a positive and friendly manner. • Handled orders from multiple tables and payments from customers. • Managed the inventory of the bar and ensured it was stocked throughout my shift. • Maintained cleanliness and hygiene of the restaurant. • Communicated effectively with colleagues to ensure customers were looked after.

• Handled orders from multiple tables and payments from customers. • Communicated effectively with colleagues to ensure customers were looked after. • Ensured the table setup was consistent and no items were missing. • Responded to customer inquiries in a professional and friendly manner.

• Handled orders from multiple tables and payments from customers. • Communicated effectively with colleagues to ensure customers were looked after. • Ensured the table setup was consistent and no items were missing. • Responded to customer inquiries in a professional and friendly manner.