Managing accounts payable and accounts receivable using QuickBooks and AutoEntry software. Providing quotes to customers and invoicing jobs. Diary management of technicians, including scheduling jobs, providing job details, ordering parts required and managing all enquiries and amendments. Managing service and accounts emails, including producing and forwarding important documents such as SWMS (Safe Work Method Statements) and Form 16’s. Answering and directing all phone calls, taking invoice payments, assisting with customer enquiries, scheduling commercial and domestic jobs, and paying for incoming invoices.

General reception duties as well as managing insurance claims, organizing on site and in workshop vehicle assessment, scheduling meetings and allocating daily jobs to management. Creating invoices and purchase orders and providing them to customers, creating and distributing mail correspondence, ordering, and collecting stock from trade partners and setting up business credit accounts. Managing our parts store sales and enquiries, running multiple email accounts including website enquiries and general service emails. Diary management on behalf of executives and managers, answering phone calls for parts store and reception, also taking calls on behalf of executive’s and owners, and delivering messages.

Organizing and promoting events as Head of our Marketing Team, creating social media pages for up coming evets and fundraisers, gathering sponsors and donations from local companies and businesses, and hosting weekly team meetings to deliver updates to the team and information for any planned events. Using excel to gather and record data and produce to head office during weekly private meeting. Coordinating employee schedules and arranging individual daily tasks. Managing phone calls from our sponsors and registering them with the organisation, whilst maintaining regular newsletters and promotions to our sponsors. Assisting with the cleaning and maintenance of the warehouse and op-shop downstairs. Studying and completing theory and practical work for my certificate I in business administration.

Preparation of ingredients using workplace equipment according to Workplace Health and Safety Legislation and Safe Hygiene Practices. Making and serving food and beverages operating grill, deep fryers, freezers, and dishwashers. Operating multiple tills and taking payments from customers, answering all phone calls, and taking payment or placing orders. Handling reservations, birthday parties and special customer requests in store. General waitressing duties such as taking out orders, seating guests, ensuring satisfaction of customers and cleaning / preparing tables.