Chelsea Tilson Email & Phone Number

River Falls, Wi, Us

Chippewa Falls, Wisconsin, United States

Respond promptly to customer inquiries via phone, email, and chat, ensuring quick and effective resolution of issues and questions. Manage and maintain customer accounts using CRM software, ensuring accurate and up-to-date customer information and transaction records. Process orders, forms, applications, and requests from customers, adhering to company policies and maintaining precise records of transactions. Offer detailed information about products and services to customers. ● Recognized… Show more Respond promptly to customer inquiries via phone, email, and chat, ensuring quick and effective resolution of issues and questions. Manage and maintain customer accounts using CRM software, ensuring accurate and up-to-date customer information and transaction records. Process orders, forms, applications, and requests from customers, adhering to company policies and maintaining precise records of transactions. Offer detailed information about products and services to customers. ● Recognized as Employee of Month in June 2020 and June 2021 for outstanding performance and dedication. ● Reduced 35% lost/missed communication by developing and implementing continuous improvement strategy. ● Achieved 100% accuracy in daily entry of 10+ customer orders into CMI program by ensuring efficient management of customer base. Show less

Eau Claire, Wisconsin, United States

Managed daily financial operations, including patient billing, payment processing, and invoicing, ensuring accuracy and compliance with financial policies. Coordinated with insurance companies to verify coverage, submit claims, and expedite reimbursements, reducing turnaround time for payments. Developed and implemented financial policies and procedures that streamlined operations, enhancing overall financial management efficiency. ● Successfully processed insurance claims, prior… Show more Managed daily financial operations, including patient billing, payment processing, and invoicing, ensuring accuracy and compliance with financial policies. Coordinated with insurance companies to verify coverage, submit claims, and expedite reimbursements, reducing turnaround time for payments. Developed and implemented financial policies and procedures that streamlined operations, enhancing overall financial management efficiency. ● Successfully processed insurance claims, prior authorizations, and payments. ● Achieved meticulous accuracy in medical billing by reviewing patient records. ● Ensured daily seamless financial transactions by accurately processing patient and automatic payments onto accounts Show less

Offered expert beauty advice and product recommendations tailored to individual customer needs, enhancing customer satisfaction and loyalty. Conducted personalized makeup demonstrations and skin care consultations, driving product sales and customer engagement. Administered and executed in-store events and promotions, significantly increasing foot traffic and sales during event periods. Utilized strong selling skills to meet and exceed given sales targets. ● Provided personalized… Show more Offered expert beauty advice and product recommendations tailored to individual customer needs, enhancing customer satisfaction and loyalty. Conducted personalized makeup demonstrations and skin care consultations, driving product sales and customer engagement. Administered and executed in-store events and promotions, significantly increasing foot traffic and sales during event periods. Utilized strong selling skills to meet and exceed given sales targets. ● Provided personalized consultations to clients, leveraging expertise in product lines and diverse skin types. ● Conducted thorough analysis of product prescription sheets, facilitating precise recommendations for professional salon products. ● Achieved 5% increase in departmental sales through strategic customer engagement and tailored skincare recommendations. Show less

Eau Claire, Wisconsin, United States

Coordinated and managed clinical research projects, ensuring compliance with regulatory requirements and institutional policies. Monitored study activities to safeguard accuracy and integrity of data collection and maintained meticulous records of research findings. Facilitated recruitment, screening, and enrollment of study participants, consistently meeting project-specific demographic requirements. Administered informed consent processes. ● Enrolled 150 patients into an influenza study,… Show more Coordinated and managed clinical research projects, ensuring compliance with regulatory requirements and institutional policies. Monitored study activities to safeguard accuracy and integrity of data collection and maintained meticulous records of research findings. Facilitated recruitment, screening, and enrollment of study participants, consistently meeting project-specific demographic requirements. Administered informed consent processes. ● Enrolled 150 patients into an influenza study, ensuring significant data collection and analysis. ● Maintained trial policy reports and procedures, guaranteeing accuracy and compliance throughout trial duration. ● Updated consents and EMR documentation for medical studies, maintaining adherence to regulatory standards and facilitating smooth research operations. Show less

Recorded vital signs, updated patient health history, and documented symptoms in electronic health record systems, ensuring accuracy and confidentiality in compliance with HIPAA regulations. Assisted physicians during examinations and minor surgical procedures, enhancing patient comfort and facilitating efficient operations. Administered medications and injections as prescribed, monitored patient responses, and reported adverse reactions to ensure optimal patient care. ● Effectively… Show more Recorded vital signs, updated patient health history, and documented symptoms in electronic health record systems, ensuring accuracy and confidentiality in compliance with HIPAA regulations. Assisted physicians during examinations and minor surgical procedures, enhancing patient comfort and facilitating efficient operations. Administered medications and injections as prescribed, monitored patient responses, and reported adverse reactions to ensure optimal patient care. ● Effectively managed and supervised operations across four cities, optimizing efficiency and fostering consistency in service delivery within practice. ● Implemented a comprehensive quality assurance program, ensuring adherence to HIPAA, CLIA, and OSHA regulations, thereby enhancing practice standards and regulatory compliance. Show less

Associate'S Of Applied Science, Business Management

Esthetics, Aesthetician/Esthetician And Skin Care Specialist

Medical Assistant, Healthcare