• Maintain long-lasting relationships with existing customers and build relationships with new customers through timely communication and by making every effort to meet their business needs• Oversee all global B2B sales and opportunities• Manage relationships with business partners• Develop and promote sales objectives• Analyze sales data to create a sales strategy• Monitor key performance metrics for selling platforms within the US (Amazon, Walmart, eBay, Google Merchant)• Set SMART (Specific, Measurable, Achievable, Realistic, and Timely) goals for the sales team and operations team• Oversee Walmart Fulfillment Services (WFS) program• Attend industry trade shows to network, gain insights into trends, enhance brand visibility, and launch new products

• Organize and manage incoming and outgoing shipments• Record and report product inventory• Monitor inventory at Amazon US warehouses and aid in making shipping plans to replenish stock accordingly• Utilize shipping software to organize and print out daily orders• Maintain a neat and organized warehouse• Work with customers over e-mail and phone to troubleshoot technical issues

• Ensure and promote a safe environment• Monitor key performance metrics and complete root cause analysis when they are out of specification• Use analytical thinking skills through qualitative and quantitative analysis• Lead continuous improvement initiatives• Organize and facilitate work team meetings• Coach, develop, and influence team members• Engage in strong and clear communication amongst all three shifts

• Answered and screened telephone calls in Facilities Department Customer Service Center; logged phone messages• Responsible for data entry• Organized filing system

• Responsible for maintaining sanitary standard in residential halls• Met deadlines working unsupervised in a team of three

• Reduced out of route miles by validating and correcting system data• Developed a driver feedback tool to gather information from our drivers• Conducted an organized, process driven data review• Made final presentation to a group of interns, Site Directors, and Regional Vice Presidents

• Implement Kaizen project to improve pick-packing efficiency• Accurately select, pack, and ship customer orders in a timely and cost-effective manner• Utilize shipping software to organize and print out daily orders• Maintain a neat and organized warehouse including stocking product bins and shipping supplies• Organize incoming shipments• Record and report product inventory

• Handled plants in early stages of development