Chelsea Cocca Email & Phone Number

Cypress, California, United States

- Assist Sales Lead with buyer follow up and communications for Clubs, Off-Price, Swim Outlet, and Zappos. ($10M+)- Proactively identifies opportunities for process improvement. Works closely with customer service, finance, planning and merchandising to inspect sales process quality and prioritize opportunities for improvement. Assist sales management in understanding process bottlenecks and inconsistencies. Facilitates an organization of constant process improvement - Establish strong relationships internally with cross functional teams and externally with buying teams and management - Daily order management- identifying, addressing and resolving issues with orders – dropping ship tickets, order allocation and bulks, securing POs. - Responsible for creating and maintaining reports that help manage inventory and orders that are shared with buying teams.- Spearheads weekly interdepartmental meetings to assure T&A calendar adherence, as well as tri-weekly meetings with the warehouse to address any inbound/outbound shipping issues.

Huntington Beach, California

• Covered Sporting Goods Key Accounts for Roxy and met sales goal 100% for Spring 20 and exceeded sales goal 115% for Summer 20• Communicating all product set-up information, copy, and assets in order to expedite order transmission and create an elevated online presence with accounts• Working closely with all cross-functional departments, such as M&D, Marketing, Planning, and Operations to ensure effective communication and projects are completed• Responsible for product knowledge, account history and the ability to present product to accounts, as well as any other necessary duties in the absence of the senior rep• Interpreting selling reports, flow charts, and sales plans to create opportunities for growth and reorders using Tableau, SalesForce, and BI • Writing orders for accounts based on sell-through trends, and sales plans, as well as completing order entry, monitoring bulk conversion, and reviewing daily order transmissions

Huntington Beach, Ca

• Supported 700+ wholesale specialty accounts in the United States and acted as their main point of contact at Headquarters, while establishing quality relationships with owners and buyers from each account• Maintained daily order file and account reports to assure order fulfillment is maximized and shipped on time• Appointed to assist new hires and developed a training guide for new territory reps and sales operations coordinators• Collaborated with marketing team and developed a program to educate the sales operations department on company strategy and ways to effectively utilize marketing techniques to generate sales.

Gardena, Ca

• Oversaw fulfillment services, manufacturing and picking for orders with rapid turnaround, ensuring high-quality and timely product delivery• Examined incoming materials and compared them to documentation for accuracy and quality• Planned, organized and managed operations, including ordering materials and supplies, workflow management and timely production• Maintained constructive client and vendor relationships, working directly with major accounts to comply with labeling and packaging standards• Developed a standardized material number format and implemented an effective inventory system for the product warehouse to advance operational efficiencies• Responsible for forecasting production quantities for each style, while coordinating with contractors and suppliers to ensure all deadlines are met

Irvine, California

• Collaborated closely with the designers, sales, and marketing managers to assist in a variety of capacities.• Tracked online orders, communicated directly with customers, and took appropriate action to resolve any issues when necessary. • Maintained an accurate inventory for all SKUs, addressing any discrepancies with management.