Chelsea Deane Email and Phone Number

• Works alongside cybersecurity engineers to provide solutions to data integrity problems at the National Cybersecurity Center of Excellence.• Installs and configures products that are used to solve cybersecurity challenges.•Communicates with vendors on any technical issues.• Creates documentation for practice guides published on the NCCoE’s website.

• Conducts research at the National Cybersecurity Center of Excellence (NCCoE).• Provides assistance across multiple teams including the energy, hospitality, and stakeholder analysis teams. • Works within a team to create project ideas for the NCCoE. • Develops internal documents as part of the project exploration phase.

• Assisted Department Operations Manager with maintaining social media pages, designing brochures for events, editing photos and videos, and communicating with faculty. • Provided excellent management and customer service of a department with thirty-plus employees. • Enhanced department's reputation as the first point of contact for faculty, staff, and visitors.

• Researcher under the Research Experience for Undergraduates (REU) program funded by the National Science Foundation.• Focused on the OpenSSD Project and File System Checkers.• Provided documentation on the OpenSSD platform and experimented with the functionality of Linux-based file system checkers.

• Programmed and tested updates for the GoodTrak® client tracking system.• Worked on the GII Development Team to verify updates and enhancements to internal and external applications.• Conducted research on the trends in popular social media platforms.• Learned how to work with a medium-sized software development team to debug and release software.

• Provided customer service and support to 28,000+ students and faculty across the university.• Effectively met customers’ needs under pressure during high traffic times at the beginning of each semester. • Maintained a clean and friendly environment.• Listened and communicated with a large range of students in resolving various issues and needs.