As a nerd at heart, I've spent the last 10+ years honing my skills in community building, marketing, recruitment & HR. Since 2019, I've been immersed in EB content & strategy growing the success of global clients with The Martec. This has put me in a unique position as I join the Employer Brandwagon to empower our global EB leaders to share their stories and insights to grow the collective knowledge within our community.If you are an in-house employer brand practitioner, or responsible for employer branding at your organisation and you'd like to join this conversation with leaders and peers around the future of employer brand register here: https://employerbrandwagon.com/community/
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Head Of MarketingThe MartecCairns, Qld, Au
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Employer Brand Community & Events ManagerEmployer Brandwagon Jan 2022 - PresentCairns, Queensland, AustraliaI've spent the last two years immersed in EB content & strategy growing the success of global clients with The Martec. This has put me in a unique position as I join the Employer Brandwagon to empower our global EB leaders to share their stories and insights to grow the collective knowledge within our community. -
Community ManagerThe Martec Jan 2022 - PresentCairns, Queensland, Australia
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Lead Customer Success ManagerThe Martec Aug 2020 - Oct 2022Sydney, New South Wales, AustraliaI led a team of incredible Customer Success and Support Managers who drive the adoption, engagement and optimization of employee-generated Employer Branding Content for client accounts globally. Our focus is empowering our clients to be successful with our product to meet their unique pain points.Partnering closely with our various cross-functional teams including product development, community management, content writers and editors, I created tangible and achievable EB content strategies across multiple industries from tech to healthcare.
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Brand Advocate ManagerThe Martec Oct 2019 - Sep 2020Sydney, AustraliaPrior to stepping into my Customer Success role, my role was focused on growing the engagement strategies for our clients to bring out authentic stories from their employees. These engagement strategies evolved and culminated in a combination of interviews, engagement emails, community management and incentivization. This formed a unique pillar of The Martec Platform.
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Digital Marketing AgentFirebrand Talent Jun 2018 - Sep 2019Sydney, AustraliaThis was a 360 Recruitment agency role specializing in Digital Marketing, Search, Analytics and Social Media recruitment. I built the desk up to consistently bill and exceeded all KPIs for the role.Beyond my typical recruitment responsibilities, I also grew my passion for marketing, digital content and social media management in this role. Firebrand Talent is unique as they are content-driven, so I was curating content, helping organize events and attending seminars regularly on HR, digital marketing and recruitment to stay up to date. -
Recruitment & Human Resources SpecialistPrime Practice Hr Solutions Oct 2015 - May 2018Bondi JunctionOriginally Prime Practice Recruit, I joined this start-up as the first employee and supported the Founder to build a viable agency in a niche industry. In this role, I grew my end-to-end recruitment skills, managed all digital marketing promotions across social media, hosted events and created email marketing campaigns. I designed all the branding, content strategy and was responsible for designing and the website build. I was responsible for implementing a CRM (JobAdder) to handle all sales leads, candidate information and recruitment processes. I also assisted in managing the team of recruiters and administrative staff. -
Human Resources And Marketing CoordinatorGriffith Hack Jan 2014 - Sep 2015North SydneyIn this dual-function role, I split my time between HR (end-to-end employee lifecycle functions, remuneration and benefits, reward and recognition, performance management, recruitment, organisational development, policies and salary and DE&I reporting) and marketing (branding, social media, content creation, website management and reports). -
Founder And President Of Jcu Dogma CairnsJames Cook University Department Of Gaming, Anime & Magic Jun 2010 - Jul 2014Cairns, AustraliaFounded and grew a community of over 400 students with 12 moderators/committee members. Hosted in-person and online events including weekly screenings, 24hr LAN Parties and fundraising events. As Founder, I designed and built all social media, physical advert materials, the website, branding (including logo) and maintained these for the four years that I was President. -
Unistart Course FacilitatorJames Cook University Feb 2012 - Jul 2013Cairns, AustraliaFacilitated 3-day Unistart course and presented to classrooms of 40 students every semester for 2 years.
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WaitressRibs & Burgers Bondi Sep 2013 - Apr 2014Bondi Beach Store
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Short Order CookCairns Corner Cafe Nov 2007 - Sep 2013Cairns, Australia
Chelsea Downing-West Skills
Chelsea Downing-West Education Details
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High Distinction -
Tropical North Qld Institute Of TafeOrganizational Leadership -
Smithfield State High SchoolHd, Dux
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Smithfield State HighschoolOp 3
Frequently Asked Questions about Chelsea Downing-West
What company does Chelsea Downing-West work for?
Chelsea Downing-West works for The Martec
What is Chelsea Downing-West's role at the current company?
Chelsea Downing-West's current role is Head of Marketing.
What schools did Chelsea Downing-West attend?
Chelsea Downing-West attended Rmit University, Adma Iq, James Cook University, Tropical North Qld Institute Of Tafe, Smithfield State High School, Smithfield State Highschool.
What skills is Chelsea Downing-West known for?
Chelsea Downing-West has skills like Teamwork, Recruiting, Time Management, Customer Service, Legal Writing, Communication, Human Resources, Performance Management, Administration, Employee Relations, Organizational Development, Employment Law.
Who are Chelsea Downing-West's colleagues?
Chelsea Downing-West's colleagues are Dat Pham, Long Nguyen, Thao Phung, Lâm Trịnh Phương, Nghia Le, Gonz Sanchez, Joseph Mejia.
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