Chelsea Elkaim Email & Phone Number

Coconut Creek, Florida, United States

- Conduct engaging wine tastings to enhance guest experience & increase membership sales- Educate guests on wines, boosting new memberships & enhancing brand loyalty- Suggest wine alternatives based on guests preferences, ensuring personalized service- Handle carry out phone calls, taking down food orders & ensuring order accuracy upon guest pickup

Remote

- Lead fun & dynamic virtual wine tasting sessions over Zoom for diverse groups between 6 - 200 based on curated tasting flights

Palm Beach County, Florida, United States

- Championed client portfolios through product samplings, elevating brand visibility & fostering customer engagement across diverse venues- Methodically tracked consumer feedback & preferences, providing valuable insights to optimize product positioning & marketing strategies

- Carefully verified food order contents, ensuring precise packaging & secure transport to uphold food quality standards & minimize errors- Provided exceptional customer service, addressing concerns promptly & professionally to maintain high satisfaction levels & repeat business

Long Island City, New York

- Managed the client services department with weekly reporting to the company president. Ensured timely responses to all clients and smooth handling of all shipments, resolved any problems that arose efficiently and competently so that the clients were satisfied- Created estimates for clients to ship either individual art pieces, entire collections, or full exhibitions and coordinated all the details once the estimate booked into a job, including scheduling, customs clearances and creating shipping documents- Performed airport supervisions at JFK as needed - Ensured that artwork arrived to destination safely and on time by following up with airlines and our overseas partners- Created & managed the company's social media platforms & executed Mailchimp marketing campaigns, amplifying brand visibility & engagement in the art world- Spearheaded digital transformation, revamping website & transitioning CRM systems to meet evolving market demands & enhance operational efficiency- Planned & booked employee business trips- Covered the Ops desk as necessary & led the critical warehouse inventory relocation during the company wind-down period, ensuring smooth transition & asset preservation

- Acted as a runner to find, retrieve, and deliver any and all items requested by the sales staff for their customers- Assisted customers on the sales floor as needed- Collaborated with co-workers to provide the most informative customer service support- Executed inventory tracking to ensure the accuracy of incoming shipments and the availability of store products, transferred out past seasons of merchandise to the warehouse as per the directive, received shipments of new merchandise- Provided register support both on physical and mobile registers- Streamlined inventory organization, boosting operational efficiency & reducing errors

W 21St St New York, Ny

Brandeis University Waltham, Ma

- Collaborated with Collections Manager and Collections Assistant to inventory all image files.- Assisted with administrative duties, such as creating exhibition books for the guards, amassing target-specific invitation lists and scanning documents into PDFs. - Created an online library of all books and exhibition catalogues owned by the Rose.

- Assisted the president in day-to-day operations, including the reorganization and streamlining of all business contacts into Outlook- Planned and booked the president’s trip to China and the vice president’s trip to Malaysia.- Oversaw jobsites, performing such tasks as conducting and keeping track of inventory and collaborating with truck staff to soft pack the artworks to be moved.

- Assisted with daily operations in the design department, including comparing Strike-Offs and Re-Strike-Offs to CADs for approval or marking of needed modifications- Handled design-related communications

Bachelor'S Degree, History And Art History, Magna Cum Laude

Certificate, Digital Marketing

Certification, Wset Level 1

“The Level 1 course helps you begin to talk [about] and taste [wine] like a professional…[Goals are to] gain the basic skills to describe.

Certificate, Wset Level 2

"WSET Level 2 offers a deeper look at the world’s wine styles and regions...By the end of the WSET Level 2, you’ll be able to: - Identify.

Certificate Program, Wine Business Management

The Certificate in Wine Business Management is developed and taught by wine business veterans and industry experts… This comprehensive.