Chelsea F. Email & Phone Number

San Francisco Bay Area

San Francisco, California, United States

San Francisco, Ca

Redwood Shores, Ca

I provided strategic CX Sales/Marketing CRM solutions to customers in the up-market ($500M+) Life Sciences Industry with a focus on pharmaceutical and medical supply companies. Primarily, I was responsible for product expertise and messaging in Sales Cloud CRM, Siebel CRM, CRM On-Demand, SRM, and Eloqua.I also fostered customer communication through posting engaging customer-facing content on multiple digital channels (Twitter, Facebook, LinkedIn, YouTube, Google+ etc.).Accomplishments: ➤ASR of the Quarter (Q2 FY15)➤MVP of the Quarter (Q1 FY15)➤Annual Quota Achiever (FY15)➤Nominated in Q3 FY15 as Sr. Oracle Direct Sales Rep.Our world-class CX clients in the pharmaceutical and medical device industries have seen exceptional returns such as a:-175% increase in revenue attributed to marketing-95% reduction in time to create sales reports -56% increase in online sales -$350k-$5 M in annual savings-2X faster customer acquisition process-20X social follower growth (with a 5X social engagement growth)

Santa Barbara, California Area

➤ Featured author of the June 2013 issue of DEEP.➤ Edited over 30 articles (e.g. op-ed, film reviews, and interviews) for print and web copy. ➤ Drove attendance to local events by drafting invitations and press releases.➤ Delivered technical edits and stylistic suggestions before copy deadlines.

Santa Barbara, California Area

➤ Assisted Chan Thai (Doctoral Candidate) with a media literacy-focused dissertation at UCSB. ➤ Researched and investigated articles from peer-reviewed, online academic journals. ➤ Shared ideas and strategies for more efficient research methods in weekly meetings.➤ Edited, analyzed, and coded over 300 surveys for undergraduate students. ➤ Prepared and distributed materials to participants during studies.

Santa Barbara, California Area

➤Coordinated and led outdoor trips and classes with supervisors and staff.➤Mastered six-month Leadership Training Course in basic kayaking, canyoneering, and rock climbing.➤Lectured to audiences of over 50 participants on “The Situational Leadership Model” at Regional Outdoor Leadership Conferences.

Santa Barbara, California Area

➤ Created and edited event descriptions for the Independent's web calendar and print publication. ➤ Edited online user-submitted events for accuracy and concision. ➤ Contacted and interviewed community leaders and event organizers. ➤ Wrote preview articles for local events.

Santa Barbara, California Area

➤ Organized participants’ contact and payment information with Excel and FileMaker.➤ Calculated, organized, and recorded financial statements for the program’s “Office of Student Life” bank account. ➤ Brainstormed, created, copyedited, and pitched Adventure Programs’ first newsletter.➤ Received high-level training in managing an outdoor program.➤ Trained coworkers in accounting procedures and protocol for tracking the program’s finances.

Carlsbad, Ca

➤ Edited, organized, and digitized manuscript for Beach Speech: An Urban Surfer’s Dictionary. ➤ Created a model for marketing and merchandising Beach Speech with author Rich Morrison.➤Researched and presented on branding strategies in the surf industry

➤ Taught and assisted with weekend clinics, groups, and private lessons.➤ Educated customers of all ages on basic surfing fundamentals and tips for water safety. ➤ Supervised and led a two-week overnight teen surf camp at UC San Diego.➤ Managed all transportation, camp activities, and travel logistics for overnight teen camp.

Professional Editing Minor, Professional, Technical, Business, And Scientific Writing

Bachelor Of Arts (B.A.), Communication, General

Education record