Chelsea Fryman, Shrm-Scp Email & Phone Number

Colorado Springs, Colorado, United States

Colorado Springs, Colorado Area

DisruptHR Colorado Springs 1.0 was held on May 8, 2019, to a sold-out crowd of more than 150 local HR and leadership professionals. DisruptHR Colorado Springs 2.0 was held on February 5, 2020, to a sold-out crowd of more than 175 local HR and leadership professionals. DisruptHR Colorado Springs 3.0 was held on April 27, 2022, to a sold-out crowd of more than 200 local HR and leadership professionals.

Colorado Springs, Colorado, United States

★ Advises leadership on Human Resources issues that include performance management, HR policy interpretation, employee development, and issues related to remote work models. Develops recommendations for succession planning and compensation.★ Provides guidance on performance improvement plans, position eliminations, department reorganizations, and corrective action processes. Created a formal severance and position elimination process for the HR department to maintain consistency across business units.★ Serves as a resource for T. Rowe Price offices throughout the United States. Mentors HR consultants, advisors, and specialists.★ Leads investigations into claims of harassment, ethics violations, and compliance issues throughout the organization.★ Addressed skill gaps in collaboration with the Training department and provided training to 50+ leaders.★ Delivered a performance management project to increase leadership accountability and reduce the number of underperforming employees.★ During the COVID pandemic, served on a team developing and implementing Return to Office protocols for the company.★ Serves as a mentor in the University Fellowship program, and as a member of the Operating Committee for a leadership development group, Co-Chair for the Colorado Springs Office Women’s Business Resource Group.

Colorado Springs, Colorado Area

★ Provided guidance to private companies, government agencies, and nonprofit organizations on HR issues.★ Examined performance metrics and trends within member organizations, influencing the development of policies and training materials for employee acquisition, retention, and performance management.★ Led training on HR topics in in-class, conference, on-site, and online channels. Topics included interviewing and hiring, performance management, onboarding, leadership, communication, and conflict management.★ Advised chief executive officers and senior leaders to address and resolve challenges within their organizations.★ Created a recordkeeping guide and checklist for businesses relating to records retention to reinforce regulatory compliance.

Colorado Springs, Colorado, United States

★ Promoted to execute Human Resources support for operations in the Western Regional territory, encompassing more than 1100 employees working in locations west of Chicago, Hawaii, and internationally in South Korea, Japan, and Guam.★ Improved top quartile engagement results by 4% during a period where corporate results overall decreased by 3% in the middle quartile.★ Advised leadership on performance management, succession planning, and other HR issues.★ Developed talent management programs based on trends and performance metrics.★ Debuted coaching and training programs for leaders that improved retention by 2%, higher than the national average. Also held a 12-week leadership development program that achieved a 100% success rate in nine months.

Colorado Springs, Colorado Area

★ Supported over 2000 employees in the United States, Guam, and Canada, advising on performance issues, policy interpretation, team member concerns, behavioral concerns, team member well-being, and other processes.★ Reviewed and updated the Employee Handbook, used by over 20,000 employees.★ Managed the Human Resources aspects of the closure of 50 locations, as well as employee engagement and investigations.

Colorado Springs, Colorado

★ In this role, I chaired cross-team partnership and development in support of owning local market and growing sales.★ Sound, fact-based business decisions that supported key business initiatives for Southern Colorado markets.★ Improvement driver for key processes at the district and market level to increase efficiency and boost sales.★ Operational excellence and process expertise that provided indispensable resource knowledge for peers and leaders.★ Effective communication vertically and horizontally within the organization to ensure intra-company collaboration.★ Continuous Improvement Method to continuously reduce waste and boost productivity at all possible opportunities.★ District Operations Champion Process Owner for 2014, 100% Team Member Engagement scores in 2013 and 2014.★ Regional Communications Lead position within Women’s Business Resource Group.► Here, I led the cross-functional partnership development that was essential to effectively own the local market and grow sales.★ Customer Service Manager with fast-track promotion to Branch Manager due to multiple successes in this role.★ Overall operational function responsibility of two branch locations to include counter and phone sales and warehouse processes.★ Initiatives to supervise, train, and motivate teams of 12± professionals leading to greater company efficiency.★ Solid operational performance in inventory accuracy of over 99% annually on 20,000+ individual items. ★ Sales leader partnership to design sales strategies which achieved company efficiency and sales increase.★ Operational audit performance on peer locations throughout the Rocky Mountain Region.★ Change management training which leads 1500+ managers and employees through it prior to large scale computer software implementation.