Chelsea Hider Email & Phone Number

Cambridge, GB

Cambridgeshire, England, United Kingdom

Responsibilities include: overseeing the delivery and planning of all learning activities including inductions, internal and external training courses.Managing the annual Training Needs Analysis and annual training planning process.Working with managers and leaders to evolve a training programme that meets the business requirements.Managing team members.

Cambridge, England, United Kingdom

Daily management of the departments busy inbox, completing, forwarding and delegating the emails which are received. Communicate with trainers, supporting staff, delegates and line managers.Manage monthly processes and reporting which are required in order to remain compliant.Support the training department with administrative tasks when required, such as.

Cambridge, England, United Kingdom

Making accurate frontline decisions within a timely manner, ensuring correct placement of vehicles whilst maintaining cost controls.Delivering exceptional customer service across the board by achieving on-time delivery, product excellence and adherence to customer requirements.Making sure all customers KPI’s and SLA’s are met when dealing with all requests

Bedford, Bedfordshire, United Kingdom

Responsible for 16 colleagues across two floors (27,589 sq ft)Put the needs of customers at the centre of every decision, leading and inspiring my team and recognising opportunities for change.Supported the vision of our business for the future and taking ownership for the running of my departments (Womenswear, Women’s Accessories, Lingerie, Home.

Cambridge, United Kingdom

Proactively initiated and developed commercial relationships with local customers to generate revenue. I would provide consultative advice, sell PageGroup solutions and effectively manage the recruitment process to become a trusted advisor to our customers. Built and grew a client portfolio by using commercial information to identify organisations that had.

Cambridge, United Kingdom

Leader for a team of nine colleagues in a store with a turnover of £715,000.Identified and owned solutions for risks and improvement opportunities for the store and overall business, including analysing the store’s P&L to maximise results.Complied with company stock movement best practice regarding receipt of deliveries and IBTs, store write offs.

Cambridge, United Kingdom

Deputy Manager for fifteen Cast Members. Managed with integrity, drove results and built for the future by teaching and guiding Cast Members. Set consistently high standards and was responsible for supporting the Store Manager by driving the store’s performance to achieve excellent results through motivation, effective scheduling and controlling.

Cambridge, United Kingdom

Womenswear Manager for fourteen colleagues. Responsible for driving sales and achieving store KPI’s including account cards, in-store orders and email captures. Created the Merchandising team for Cambridge in January 2016, whilst taking every opportunity to expand knowledge in finance and operations.Directed the seasonal Christmas department in October.