Chelsea Lee Email & Phone Number

Canada

POPEY (Provincial Outreach Program for the Early Years)· Developed, implemented, and managed effective communication strategies and plans for projects, initiatives, events, and POPEY’s Provincial District Partner network· Planned, created, and managed content for POPEY’s social media and digital communications channels such as Instagram, X, YouTube, and popey.ca· Enhanced online access to information, videos, resources, and professional learning opportunities and ensured all information is up to date· Formatted PowerPoint slides for the Teacher Consultants and Manager· Created brand guidelines for the newly rebranded company

· Designed and edited flyers, digital advertisements, and concert programs for district-wide events· Assisted with organizing Professional Development Day events, and uploaded and maintained event postings on internal staff website· Proofread and advised on all district-wide communications, daycare applications, and Ministry of Education and Childcare early learning reports· Performed bookkeeping duties within the Early Learning and Arts departments· Assisted in the organization and coordination of special events and workshops such as making arrangements for catering, materials, registration, substitute teachers, and guest speakers· Managed and maintained student records and registrations· Oversaw the Early Learning Program’s email and phone line· Trained the IT department on how to use the design platform, Figma

Richmond, B.C.

Thomas Kidd Elementary· Managed and maintained student records· Thorough knowledge of MyEducation BC Program· Performed bookkeeping duties in KEV Group School Cash Online system· Managed attendance for all students including student sign-ins· Oversaw the school email account and performed receptionist duties· Coordinated TTOCs in the PowerSchool Atrieve system· Composed and sent out the WAAG Newsletter to parents and staff

Vancouver, British Columbia, Canada

Worked with local small businesses— Designed their personal web and mobile applications ensuring branding is uniform across all channels· Designed e-commerce websites using Figma· Created and presented wireframes and mock ups· Developed and designed personas· Researched trends and created user flows

Vancouver, B.C.

· Maintained, audited and administered shift schedules for Screening Officers· Ensured accuracy of Screening Officer attendance by documenting all work hours· Ensured all vacancies in the schedule are filled with the most suitable replacements· Maintained and provided all reports through various scheduling systems and software· Worked as a team within the Aviation division· Trained newly hired staff· Developed outgoing mass memos and revises copy in the Training Manual· Completed administrative functions such as responding to phone and email inquiries, processing leave requests, shift giveaways and trade requests

Richmond, B.C.

· Exercised classroom management with a class of 8-12 toddlers· Led story time and English, Mathematics and Music class· Tutored students from ages 3-16 in English and Mathematics· Assisted parents with their inquiries· Trained newly hired staff

Vancouver, Canada Area

· Provided customer service through phone, email, and live chat· Resolved inquiries efficiently and with a positive attitude· Provided product education by communicating features, fabric properties and functions· Supported e-commerce experience through troubleshooting, placing orders and assisting returns

Richmond, B.C.

· Resolved customer issues while working under pressure· Fielded incoming calls and directed callers to the appropriate staff · Entered orders into internal software· Processed payments and refunds· Assisted the sales department whenever necessary

Vancouver, Canada Area

· Provided excellent sales service to ensure high levels of customer satisfaction· Remained knowledgeable on products offered and discussed available options· Processed payments, refunds and exchanges· Complied with inventory control procedures· Assisted members of the sales team as a Key Leader

Associate'S Certificate, Marketing Management - Marketing Communications

· Social Media · Customer Relationship Management · Branding & Marketing Strategy · Content Strategy · User Journey · Copywriting

Ux/Ui Design

· Adobe Illustrator and Figma for Web and Application Design · Wireframing and Prototyping · Typography · Logo Design · Website and Mobile.

Bachelor'S Degree, Education

Minor in Early Childhood Learning Minor in Educational Psychology Minor in Psychology