Chelsea K. Email & Phone Number

Greater Cleveland

• Designs strategies that address customer needs and issues while meeting assigned quota; targets and prioritizes accounts and activities; analyzes competitors’ activities and adjusts appropriately.• Strategically plans sales calls by outlined objectives and action steps.• Reads the market, recognizes trends, and communicates that information to the Area Management; Demonstrates knowledge of account history, the processes and procedures specific to each district, and the key issues for each account.• Responds to customers’ requests and problems with appropriate timeliness and concerns; Develops professional credibility and trust with the customer.• Provides timely and complete information needed for consultants and outside resources to perform effectively in the territory; Uses voicemail and email appropriately; Updates Salesforce.com regularly.• Knowledge of each curriculum area to converse comfortably with customers and understand their needs; effectively communicates the major features, advantages, and benefits of each product; Displays a thorough knowledge of state and local adoption timelines in order to be at the right place at the right time.• Core, Intervention and Supplemental Curriculum to Public Schools in NE Ohio Akron/Youngstown territory. Work with building level and district level administration on decision to close deals ranging from 1500 students to 22,000 student enrollments.• Reached 101% quota for FY 2017, 115% quota for FY 2018.

• Develop and maintain strategic plan for territory with Director of Sales• Update Salesforce regularly, complete Pipeline management for assigned territory• Product knowledge of each curriculum area developed and maintained using LMS and Sales Hub Resources• Strategically plan sales calls by outlining objectives and action steps• Generate new client opportunities through established and emerging lead source channels (e.g., HMH Inside Sales team, conferences, webinars, website, current clients, publication orders, RFPs, trade shows, etc.) and bring those opportunities to a successful close• Collaborate with Field-Based Account Executive(s) and/or Independent Representatives drive sales to exceed territory sales quota by prioritizing accounts and activities• Capable of providing detailed product aligned answers while developing professional credibility and trust with customer• Conduct presentations and product training session.

Master'S Degree, Curriculum And Instruction: Reading & Literacy

Bachelor Of Science (B.S.), Early Childhood Education