Chelsea Lanpher Email & Phone Number

Florida, United States

Gainesville, Florida, United States

Brewer, Me

• Prepared and reviewed outgoing invoices in a timely manner, ensuring prompt payment.• Entered company financial data into QuickBooks, keeping figures verified and reconciled.• Reviewed and followed up customer invoices for payments posting cash and credit receipts; Prepared and transacted bank deposits in person and through computerized system; Confirmed accuracy in QuickBooks.• Entered and verified vendor invoices and paid bills in a timely fashion, applying discounts for prompt payment.• Processed and recorded employee payroll, vacation, and sick leave hours through company ADP system.• Streamlined daily reporting information and data entry, creating efficient record keeping and assisting front office.• Calculated and paid company’s quarterly Use Tax to the State of Maine.

Bangor, Maine Area

• Provided excellent customer service; ensuring a positive and welcoming experience for clients and pets. • Registered patients and processed payments for services, in a timely and accurate manner.• Managed records and updated charts as needed, to ensure accurate documentation for each patient.• Answered multi-line phone system, resolving inquiries and directing services appropriately.

Bangor, Maine Area

• Responsible for creating a positive member experience and excellent customer service. • Resolved general and billing-related inquiries for prospective and current members, to ensure satisfaction and loyalty.• Processed customer payment for products such as drinks and apparel, in an efficient manner.• Responsible for maintaining accurate member accounts and billing information; preventing late payment fees. • Communicated membership plan options to prospective members, in an effort to increase customer base. • Reconciled and entered payment information into the software system; ensuring accurate tracking of cash flow.