Chelsea Lanpher Email & Phone Number

Florida, United States

Gainesville, Florida, United States

Brewer, ME

• Prepared and reviewed outgoing invoices in a timely manner, ensuring prompt payment.
• Entered company financial data into QuickBooks, keeping figures verified and reconciled.
• Reviewed and followed up customer invoices for payments posting cash and credit receipts; Prepared and transacted bank deposits in person and through computerized system; Confirmed accuracy in QuickBooks.
• Entered and verified vendor invoices and paid bills in a timely fashion, applying discounts for prompt payment.
• Processed and recorded employee payroll, vacation, and sick leave hours through company ADP system.
• Streamlined daily reporting information and data entry, creating efficient record keeping and assisting front office.

Bangor, Maine Area

• Provided excellent customer service; ensuring a positive and welcoming experience for clients and pets.
• Registered patients and processed payments for services, in a timely and accurate manner.
• Managed records and updated charts as needed, to ensure accurate documentation for each patient.
• Answered multi-line phone system, resolving inquiries and directing services appropriately.

Bangor, Maine Area

• Responsible for creating a positive member experience and excellent customer service.
• Resolved general and billing-related inquiries for prospective and current members, to ensure satisfaction and loyalty.
• Processed customer payment for products such as drinks and apparel, in an efficient manner.
• Responsible for maintaining accurate member accounts and billing information; preventing late payment fees.
• Communicated membership plan options to prospective members, in an effort to increase customer base.
• Reconciled and entered payment information into the software system; ensuring accurate tracking of cash flow.