Chelsea Moore Email & Phone Number

Ann Arbor, Mi

• Lead out career coaching team by providing extensive training to new staff (collaboratively with other staff members), strategizing and implementing new direct service methods and goals each year, tracking appointment operations to optimize availability and efficiency, and managing the appointment side of the Handshake platform• Supervise 2 full time career coaches• Lead out assessment strategy and implementation of the direct service team and provide support for Qualtrics usage in the office• Coach undergraduate and masters students in 1:1 appointments, group coaching sessions, and workshops

Ann Arbor, Mi

• Coach and counsel undergraduate and graduate students in 700+ appointments each year on career exploration, decision making, and job/internship attainment resulting in a 98% client satisfaction rate• Deliver engaging workshops to student groups, classes, and in-office sessions by developing tailored learning outcomes and utilizing dynamic activities to facilitate learning.• Collaborate on staff's professional development plan by developing training/on-boarding and planning/executing monthly development opportunities.• Supervise 1 full-time career counselor and 10 student staff advisors • Collect, monitor, and analyze trends in appointment data to ensure students engage with excellent resources and UCC resources are used in the most efficient manner.

Ann Arbor, Mi

• Counsel undergraduate, masters, and PhD students on self-exploration, career exploration, graduate school admissions, decision-making, and job searches using career theory and student development theory• Administer and interpret the MBTI and the Strong Interest Inventory as an assessment tool for students during the career exploration and decision making processes • Supervise a staff of 6-7 paraprofessional student staff members responsible for advising and workshop facilitation• Establish priorities for The Career Center’s programmatic efforts by managing all incoming workshop requests and deciding how to effectively serve a campus of 40,000+ students• Create and facilitate 40+ workshops annually to students using interactive presentation methods and strong communication skills• Co-initiated the collection of over 800 professional clothing items to open a Clothing Closet for students in need of professional business wear

Ann Arbor, Mi

• Advised undergraduate students on resume, cover letter, and personal statement development as well as the career exploration and the job/internship search process

Bowling Green State University

• Overhauled the recruitment and selection process for the paraprofessional Student Leadership Assistants resulting in a 230% rise in the number of applications• Designed and implemented a spring training for the Student Leadership Assistants focusing on the Social Change Model of Leadership • Created and implemented seven online sessions for a credit-bearing Leadership Competency course for the Bowling Green State University Dietetics Graduate Program• Evaluated the online course with an assessment based on the course learning outcomes to provide feedback for future improvements • Advised the Golden Key International Honour Society by guiding executive board on organization development and chapter growth

Bowling Green, Oh

• Advised a diverse group of 260+ first-year and second-year students in course selection, major and career decisions, and academic success strategies• Represented the College of Health and Human Services at admissions and recruitment events• Counseled at-risk students about their academic standing and coach in study skills• Advised a student organization of 15 peer mentors and representatives for the academic college at admission events• Collaborated with the marketing department to create posters and to maintain the social media page

Bowling Green, Oh

• Provided advisory support and live-in supervision for the Beta Mu chapter of Kappa Delta Sorority by focusing on goal setting, project planning, risk management, and leadership development• Supported residents in academics, mental health concerns, interpersonal relationships, and conflict resolution• Provided crisis response by serving in an on-call duty rotation for 1-2 weeks of duty per semester• Managed housing facility for a fifteen bed residence including check-in/check-out procedures, health and safety inspections, and building maintenance• Educated on diversity and inclusion by creating chapter-specific workshop on social identities and privilege• Trained in ALICE (Active shooter training) and SafeZone (LGBTQ knowledge and inclusion)

Ann Arbor, Mi

• Developed awareness, knowledge, and skills around diversity and inclusion at the University of Michigan through conversations with the Diversity Education Team and current students• Revised and contributed to the curriculum for the student staff social justice course through collaboration with Housing and Intergroup Relations professionals

• Promoted from Resident Advisor after 2 years on staff• Supervised a staff of 12 resident assistants and 2 residence halls with over 250 residents• Carried out on-call responsibilities and handled crisis situations• Utilized mediation and conflict resolution skills with residents and resident advisors• Developed multicultural competency through supervision of a diverse group of resident advisors• Conceptualized a vision for the community with other senior staff members and worked to carry out this vision through programming

Provided information to incoming students and their parents, Handled logistics of conference services including check in/check out and lock outs, Helped revise the residence life student staff manual

Master Of Arts (M.A.), College Student Counseling And Personnel Services

Bachelor Of Arts (B.A.), English Language And Literature, Religious Studies

Activities and Societies: Residence Life, Virginia Dance Company, Alternative Spring Break

Education record