Chelsea Wagner Email & Phone Number

Washington, Dc, Us

• Support task lead responsibilities during leave of absence• Track and monitor development and delivery of facilitated sessions to AAS• Conduct facilitated trainings with the assistance of SMEs to audiences of 100-300+ attendees• Use the ADDIE model to develop new assets for AAS training

• Lead a team of 5 people in marketing and communications strategies for a government program• Publish cyclical materials going through a design and publication system to meet deadlines and provide quality content• Collaborate with federal clients to meet vision and expectations and deliver on products to further the client’s communications goals• Supported federal client through a national internal reorganization, putting out messaging and liaising between contractor and federal client teams to deliver consistent messaging

Washington Dc-Baltimore Area

• Support development of instructional systems from the ground up to meet client needs• Manage a team in the analysis, design, development, implementation, and evaluation of needed systems for managing large scale enterprises• Project manage project progression

Maryland, United States

• Design and catalog processes and procedures for daily operations of government Information Security and Privacy Group for the Centers for Medicaid and Medicare Services (CMS)• Design and develop operations and governance documents for software integration• Support business analysis and design teams to develop new security software • Train internal teams on daily operations procedures on a quarterly basis and as needed• Design and deliver training content on processes and procedures for daily operations to the internal Incident Management Team• Assist with training and onboarding of new team members• Support implementation of change management strategies to navigate structural changes within the organization

Greater San Diego Area

• Analyze, develop, and deliver high quality professional training workshops for systems implementation to familiarize business stakeholders with our web-based learning solution• Responsible for full life cycle of training design and implementation for 47 schools over 3 years, training clients in systems implementation using internal curriculum e-learning platforms• Write strategic communications for major systems implementations for all stakeholders involved with the lifecycle of system implementations to maintain high performance numbers• Support leaders in change management process for integrating e-learning platforms into existing curriculum processes and identifying measures of success• Active with internal conversations and change management to produce and maintain quality work within the company and to adjust to changing client needs

Greater San Diego Area

• Analyze, develop, and deliver high quality professional training workshops for systems implementation to familiarize business stakeholders with our web-based learning solution• Responsible for full life cycle of training design and implementation for 47 schools over 3 years, training clients in systems implementation using internal curriculum e-learning platforms• Write strategic communications for major systems implementations for all stakeholders involved with the lifecycle of system implementations to maintain high performance numbers• Support leaders in change management process for integrating e-learning platforms into existing curriculum processes and identifying measures of success• Active with internal conversations and change management to produce and maintain quality work within the company and to adjust to changing client needs

Greater San Diego Area

• Support account holders with managing their accounts• Analyze, develop, and deliver high quality professional training workshops for systems implementation to familiarize business stakeholders with our web-based learning solution• Active with internal conversations and change management to produce and maintain quality work within the company and to adjust to changing client needs

Wheeler Middle School

• Served as a liaison between senior leadership and school system teams, coordinated and prioritized professional development for improvement of instructional systems• Assessed skills gaps and developed instructional systems to meet identified needs, leveraging both physical and virtual platforms

Wheeler Middle School

• Actively engaged in change management process with colleagues to collaborate and develop instructional systems designs with focus on cross-curricular instruction• Redesigned the 6th grade curriculum to be inclusive and diverse, using google classroom as an e-learning platform

Honolulu, Hawaii

• Participated in a continuous schedule of professional development activities including workshops, discussion groups, projects, reflections, and content communities specific to my teaching area• Active participant in community development activities such as Hawaiian cultural experience exploration, participated in practicing traditional Hawaiian customs

Haleiwa, Hawaii, United States

– Ring up POS sales and maintain proper aesthetic of the store– Maintain cleanliness and order of the store– Support clients with making decisions on purchases that align to their goals– Manage social media marketing through Instagram resulting in a gain of over 1,000 followers in 3 months

Manoa, Hawaii

• Train and develop student athletes in organizational and academic skills so that they can effectively and efficiently manage their schoolwork, sports, and extracurricular activities, and to help organize and plan their coursework week to week.

Kailua, Hawaii

• Maintain inventory counts and order new inventory when needed• Coordinate point of sale transactions with customers• Maintain customer relations through Instagram® leading to hundreds of additional followers and impressions in the community

Bellingham, Washington Area

• Organizing the office and preparing and delivering documents to ensure that board members are well prepared for their weekly board meetings• General office work including website upkeep, and secretarial work

Master’S Degree, Master Of Science In Secondary Education, 3.68

• Excelled in strategy development for community engagement • Strong at analyzing and proposing education policy • Constantly reflected.

Bachelor’S Degree, Second Language Studies, French Language, 3.77

Activities and Societies: Pi Delta Phi National French Honor Society• Excelled at language education studies, and pedagogy of language.

High School Diploma

Activities and Societies: Diving team, debate team, choir, gymnastics.2010