* Act as an advocate, trusted advisory, and strategic partner for employees, managers, and leaders.* Support management and employees to improve work relationships, build morale, and increase productivity and retention.* Manage and resolve complex employee relations issues. Work with both the manager and employee on any outstanding issues until resolution.* Led company pulse survey and analyzed data for company wide action plan to solve key focus areas over the next year.* Implement programs and strategies that support and develop the team and overall infrastructure.* Coach and empower managers to own and navigate critical People programs and processes such as onboarding, employee relations, compensation, and people development.* Conduct exit interviews and share out analysis + recommended action steps to leadership based on specific team and overall company trends.

* Operated as the primary partner to our Hybrid team in attracting, developing, and retaining team members.* Assisted managers and employees to appropriate channels and acted as a point of escalation for key People team matters or issues that arose.* Owned the new hire experience including managing onboarding, leading our orientation program, and conducting 90-day check ins with all new hires.* Supported hiring managers with open roles through recruiting coordination, coaching support, and candidate experience.* Partnered with People team members to build policies and procedures, and with managers to ensure policies were adhered to.* Collaborated with the People team members across team-wide goals and projects.

* Provided employees with an explanation of benefits.* Addressed any employee questions or concerns about enrolling in benefits.* Worked with insurance providers and benefit administrators to resolve employee issues.* Created job requisitions for new roles and send offer letters to recent hires.* Continuation of tasks from internship.

* Worked closely with recruiters and provide assistance throughout the hiring process.* Reviewed inbound resumes and sent initial test to applicants that were moved forward.* Conducted phone interviews to screen qualifications.* Sourced candidates for a variety of roles.* Scheduled interviews for recruiters.

* Posted new roles on several sites to gain a diverse group of candidates.* Consistently screened new applications in a timely manner.* Facilitated interviews to assess qualifications.* Updated candidates throughout the interview process.* Lead new employees through the onboarding process to ensure a smooth experience.