Experienced Operations Director with a demonstrated history of team building, process management, and client satisfaction. Independently drafted the meticulous material provided to new clients during the onboarding process for Justin Brown NFT, LLC. During my time at The Pope Firm I was trusted to create the employee procedure manual with training modules for new hires, as well as the quality control checklists used to ensure accuracy and due diligence before all case filings.Spearheaded the purchase, planning, renovation, reconciliation, and sale of 128 residential homes with the assistance of our maintenance and realtor teams during my time at T. C. Lewis & Company.