Maintained high standards in branch policies, safety, and complied with regulatory guidelines. Resolved customer needs or issues within a timely manner. Processing transactions for customers: deposits, loan payments, withdrawals, issue money orders, and provide advice/support to ensure all customers feel confident in banking with TD. Working closely with team members to create a fast-paced and inviting work environment including Personal Banking Associates, Financial Advisors, and Branch… Show more Maintained high standards in branch policies, safety, and complied with regulatory guidelines. Resolved customer needs or issues within a timely manner. Processing transactions for customers: deposits, loan payments, withdrawals, issue money orders, and provide advice/support to ensure all customers feel confident in banking with TD. Working closely with team members to create a fast-paced and inviting work environment including Personal Banking Associates, Financial Advisors, and Branch Managers. Assisting supervisors in preparing outgoing shipments, balancing main bank vault, and opening/closing operations. Show less

Research and aid in the progress of an application to assist with visual learning disabilities that affect early childhood development. Dive into the current and former literature and policies surrounding sight loss, early childhood development in relation to disabilities, education, and digital literacy.

Working alongside Professor Andrea Olive, our research aims to discover why there is so little environmental action being taken by Canadian faith communities. Specific tasks include a literature review, journal reports, participation in research group meetings, interview observation and transcription, and data analysis.

Leads various programs to support the personal and social responsibilities of the community. These programs include the Heart House Global Commons, Municipal elections support, and event planning for ‘The City Where We Live’ policy competition.

Meets company sales goals by utilizing sales techniques and communicating product knowledge to the customer; recommends merchandise selections or helps to locate or obtain merchandise based on customer needs and desires. Maintains an awareness of customers to both increase service levels and reduce security risks; remains current on policies regarding payment and exchanges, customer service, security practices, and other applicable operations.

Worked alongside the University of Toronto Student Union to successfully hire, train, coach, monitor, schedule, and assist newly on-boarded Poll Clerks. Satisfactorily aided and assisted Poll Clerks in problem solving and conflict resolutions to ensure employee support and election goals are met. Ensured the preparation and execution of the University of Toronto Mississauga Student Council election was handled in a fair and non-partisan manner.

Supervised three Academic Society elections while working in an unbiased manner. Working in collaboration with UTM’s Office of Student Life as well as the University of Toronto Mississauga Students Union team.

Engaging with customers by building relationships in order to further their experience. Utilize the client’s interests and needs in order to maximize my performance and upswell items. Organized store inventory and shipment. Ensuring the store traffic is at its peak by communicating upcoming events and relevant information about the inventory.

Demonstrated problem-solving, relationship building, and effective communication skills all within a fast-paced environment. Having to multitask several jobs at once allowed me to enhance both my time management skills and my ability to work well with my team members.

Cultivated a positive relationship with guests by running birthday parties in a speedy and efficient manner. I gained responsibility skills by hosting parties by myself and making sure I was able to satisfactorily fulfill customer needs.