Chelsea Shane Email & Phone Number

-Acts as the first point of contact for tenant service calls, requests and issues.-Assists with the coordination of tenant events. -Responsible for preparing vendor service contracts, updating vendor invoices, and creating quotes for special work and/or services-Assists property management with day-to-day operation of the property in accordance with.

Chicago, Illinois

• Maintaining efficient day-to-day duties for the operation of office, and supporting the work of management and other staff
• Organizing the details of company meetings, events, and conferences (5-300 people)
• Reaching out to restaurants, hotels, and buildings regarding private space and set up preferences
• Calculating budget plans that include Food and Beverage, AV, and Room Blocks

676 North Michigan, Chicago

• Handle guest check-ins, checkouts, and registrations efficiently
• Enrolling guests into the loyalty rewards program
• Promptly following up with guest concerns, inquires and requests

Bolingbrook, Illinois

• Ensure proper cash handling and balancing
• Answering guest inquires pertaining to reservations, hotel property, and miscellaneous
• Delivering highest quality of customer service

Greater Chicago Area

• Coordinated with outside vendors to find appropriate venues and sites
• Managed proper budgets and finances
• Negotiated with vendors on contracts, food and beverage management
• Scheduled and created events through Cvent and excel