Chelsea Jackson Email & Phone Number

Richmond, Va, Us

Directs, through direct report supervisors, all program, operations, and staff in assigned areas. Interacts with customers to identify, plan, and perform actions to meet customer needs. Manage processes for each program area within the unit and monitor and assess performance via tactical Key Performance Indicators (KPIs).Provide effective management of ITD people, processes, policies, and technology. Ensure the development and performance improvement of assigned ITD staff. Actively contribute to the development and improvement of the ITD organization and all associated processes (especially the processes for project development and project delivery). Champion adherence to ITD policies and processes. Apply effective management of ITD budget and fiduciary responsibility.Participates as part of a cohort of functional portfolio managers who have shared responsibilities for various cross boundary processes.Provide compliance management by ensuring management and staff comply with required VITA, DHRM, VDOT, and ITD policy.Builds and manages an architecture team that operates as an internal management consultancy and delivers a suite of EA services to include Business, Data, Application, Technology, Transformation and Security.Engages business and IT stakeholders, creating and building relationships.Facilitates technological and non-technological trendspotting, and initiate business and technology innovation opportunities.

Richmond, Va, Us

Leads various Governance and compliance related initiatives, including developing conceptual ideas into actionable implementation plans, monitoring, analyzing and executing the program within Enterprise Architecture. Administers and maintains internal policies and procedures for effective compliance management. Interprets VITA policy and provides process guidance for federation of compliance with both business and technical stakeholders. Acts as a subject matter expert for IT Compliance and Security Architecture in IT project efforts. Liaises between the IT Division and the Office of Information Security to collect information and provide architecture guidance for security exceptions. Creates & monitors systems and management processes for effective compliance reporting and remediation. Manage and coordinate agency response to audit inquiries to include oversight of remediation activities to ensure ongoing regulatory processes are followed.

Richmond, Va, Us

Strategized, implemented, and maintained program services that align with VDOT IT Division objectives. Collaborated with architects to develop and maintain enterprise security architecture standards. Facilitated discussion with project teams and developers to encourage and facilitate compliance with security standards. Consulted with resource managers to promote adherence and implementation of architectural patterns. Using VITA SEC501, SEC525 & NIST 800-53 security controls, identified pertinent patterns and user profiles necessary to aid in creating boundaries to be applied to solution diagrams. For IT Division-owned applications performed tasks related to completing security risk assessments, data sensitivity analysis & audit responses.

Richmond, Va, Us

Provided architecture domain expertise to solution planning. Developed and maintained enterprise security architecture standards. Collaborated with project teams and developers to encourage and facilitate compliance with architectural standards. Consulted with project teams to promote adherence and implementation of architectural standards. Using NIST 800-53, VITA SEC501/525 security controls, identified pertinent patterns and user profiles necessary to aid in creating boundaries to be applied to solution diagrams. For Agency owned applications, performed tasks related to completing security assessments and audits as they pertain to Security best practices.

Richmond, Va, Us

A part of a 24-month Rotational program that assigns associates to one division but prepares us for leadership roles through cross-training opportunities in other areas of the Agency. Experience included business process analysis and development, solution architecture, enterprise architecture planning/ implementation, information security architecture/ policy, disaster recovery planning, Technology policy advocacy and education. Last Rotation: Assistant in the Office of the Secretary of Transportation

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Addison, Tx, Us

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Richmond, Va, Us

- Assisted with Constituent Relations- Maintained Meeting Calendar and talking points for the Deputy Secretary - Relayed Correspondence to agencies within the Secretariat- Supported the Commonwealth Transportation Board through development of their Board Handbook.- Coordinated administrative tasks with the Executive Assistant -Collaborated with transportation agencies and state police on a Highway Safety Outreach campaign. -Attended transportation related special events.-Supported staff during Mail System/Office Suite Transition to GSuite

Washington, Dc, Us

Contract with Apex Systems - Ensured quality test automation for hardware and software throughout the system. Utilized Selenium WebDriver, Eclipse IDE (Java Based) and other tools for browser testing. Manipulate Korn shell and Bash Shell languages to script, debugged and executed test cases for various applications and servers. Used HP ALM to plan and execute test cases for software. Managed and administrated the team SharePoint Site. Ran in an Agile Environment using Version One software. Trained with Senior Engineers on the QA process as standards and guidelines are established.

New York, Ny, Us

Served as liaison for the Client Data Exchange Relationship. Ensured that exchanges were properly completed; updated status. Created Microsoft Access and Excel databases to support information gathering from carriers for clients. Assisted with the department's SharePoint maintenance. Maintained spreadsheets and databases for reporting and trending analysis. Supported RFP process by providing census data review and corrections as needed.Co-chair of IMPACT Committee, which plans and facilitates events that boost colleague morale and unite the office workforce.

Richmond, Virginia, Us

•Contract with Robert Half Technology •Utilized Structured Query Language to ensure clients’ data needs were met in an efficient, effective and timely manner. •Worked directly with a book of clients on specific data qualifications as well as liaised with internal account teams. •Was responsible for suggesting process improvements based on specific client behavior and data demands under the assigned account teams to protect high client satisfaction ratings with regards to data quality

Virginia State University, Va, Us

Assigned to Vice President of Student Affairs. Assisted the Department of Student Activities. Volunteered and coordinated student events. Designed, flyers, brochures and other promotional and circulatory documents. Managed social media sites.

Us

Completed assigned FedLearn Training courses. Gained an InfoSec Certification. Created reports on test data and presented to management. Used internal resources to develop surveys and draft department communications. Coordinated external and social events for all interns. Managed the summer intern project.

Us

Completed assigned Fedlearn Training courses. Demonstrated ability to provide effective day-to-day support of the Distributed Computing environment. This included: demonstrating familiarity with applications and operations in the work area. Maintain ISO, COSO and ITIL standards by keeping track of sign in/sign out procedures.

Bachelor Of Science (B.S.), Management Information Systems

Master Of Science (M.S.), Cyber Security

High School Diploma, Stem