Chelsea Spollen Email & Phone Number

Jersey City, New Jersey, United States

Cape Cod

-Establish and maintain relationships with customers on behalf of the company -Prepare order tickets, presenting clear, thorough information to Production-Provide expert printing advise to clients in a calm, thorough, professional manner-Coordinate and communicate deadlines for both short and long term projects-Act as a catalyst between Management, Sales, Design, and Production by informing and updating them regularly to ensure that customer needs are met in a 24/7 working environment-Manage telephone calls, attend to customer questions, act as an escalation point to address concerns-Look for creative and efficient solutions to customer problems -Act as the primary point of contact for Village Print and Media's top two clients - Deloitte and Brookfield - to address their needs

Astoria, Ny

-Provided clear written and verbal guidance for clients about the company's print product line, factoring in considerations of budget, turnaround time, shipping and delivery methods, print methods, and paper choices. -Explained technical concepts pertaining to print processes and file preparation to clients with varying levels of technological proficiency.-Act as a point of escalation to address client concerns via email, phone, and livechat.-Cultivate and develop positive relationships with both old and new clientele from a variety of professions and industries.-Perform prepress checks and corrections on files - including color correction, overprinting, creating bleeds and margins for cutting, checking resolution of images, etc.-Assist in training new colleagues in prepress procedures

Greater New York City Area

-Assisted with print packaging design and layout of documents for print -Part-time consultant and brand strategist, assisting in the development of effective social media use. Networks include Twitter, Instagram, and Facebook - Software used includes third party software such as TweetDeck, HootSuite.-Researched and planned the development and curation of Kittypilgrimstore.com which is hosted on the e-commerce platform Shopify-Light graphic design and photo editing, primarily using Adobe Photoshop, but occasionally using Adobe Illustrator or Canva

Greater Los Angeles Area

Provided creative, in-universe written character profiles for the HUNGER GAMES: CAPITOL COUTURE official Tumblr campaign. Characters profiled include: Effie, Cinna, Plutarch Heavensbee, and Caesar Flickerman