Chelsea Morgan

Chelsea Morgan Email and Phone Number

Director of Customer Success @ iBase-t
Chelsea Morgan's Location
Cincinnati, Ohio, United States, United States
Chelsea Morgan's Contact Details

Chelsea Morgan personal email

n/a

Chelsea Morgan phone numbers

About Chelsea Morgan

Visionary Operations and Technology Manager and Business Strategist whose leadership added millions in new revenues and cost savings to the bottom line of a major aerospace manufacturer, premier hospital group, a major hotel chain and a B2B technology startup. Highly effective product manager and team builder with unique talent for turning failed development efforts and client relations disasters into highly profitable wins by quickly analyzing and transforming operations, technology and client communications. Influential thought leader and diplomatic communicator at all levels with demonstrated ability to win the buy-in of international C-level executives, boards of directors, business managers and technologists. Practitioner of Lean Six Sigma, business analysis and design, mobile technology, collaborative technology and customer engagement technology

Chelsea Morgan's Current Company Details
iBase-t

Ibase-T

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Director of Customer Success
Chelsea Morgan Work Experience Details
  • Ibase-T
    Director Of Customer Success
    Ibase-T Aug 2024 - Present
    Lake Forest, California, Us
    Enriching partnerships with clients as they transition from the sales to implementation and support phases of the relationship. Providing strategic consulting services as the world's most exciting companies tackle the world's most difficult problems with iBase-t Solumina.
  • Narwhalogy Ltd.
    Co-Founder
    Narwhalogy Ltd. 2016 - Present
    Narwhalogy leverages a network of highly skilled engineers, for profit and not for profit account experts, data scientists, product designers and product managers to mid-size and startup companies who are in need of top talent, but recognize that their wisest investment is in consultative services to overcome barriers.- Manage network of Unicorns that want to maximize their potential - Build strong client relationships and spark growth that accomplishes the goals of entrepreneurs and their stakeholders- Entrepreneurial mentor and career coach to the most exceptional innovators
  • Ge Aerospace
    Digital Sustainment Ipt Leader
    Ge Aerospace Nov 2022 - Aug 2024
    Cincinnati, Oh, Us
    Designing the product vision to deliver compelling data packages and analytics required to support the department of defense with condition-based maintenance plus (CBM+). Aligning with airframe ecosystem requirements, and listening to the voice of the flight line as CBM+ maturation develops to support the next generation warfighter.
  • Ge Aerospace
    Enterprise Transformation Leader
    Ge Aerospace Feb 2021 - Nov 2022
    Cincinnati, Oh, Us
    Lean practitioner, focused on the scalability challenges of explosive growth in an aerospace engineering firm. Scope spans the creation of standard work and enterprise digital enablement for advanced aviation technology applications, including model based enterprise (industry 4.0), sales and operations planning, and secure manufacturing.Created strategy to transform enterprise processes, justifying the procurement of SAP ERP, Manufacturing Operations Management (MOM) solution, and enhanced digital connectivity to PLM to support unprecedented growth.
  • Ge Aerospace
    Senior Manager - Technical Product Manager
    Ge Aerospace Jul 2019 - Feb 2021
    Cincinnati, Oh, Us
    Digital technology leader, managing the supply chain data and analytics strategy for component manufacturing, process evolution for strategic sourcing, and data warehousing evolution. Completed replacement of antiquated supplier collaboration portal, selecting an advanced N-Tier data delivery platform that enables automated supply chain insights.
  • Ge Aerospace
    Senior Staff Technical Product Manager
    Ge Aerospace Aug 2018 - Jul 2019
    Cincinnati, Oh, Us
    Product leader in the supply chain analytics products, driving the delivery of GE's family of engines. Transformational product management and agile coach, leading the evolution of a digital tiger team into a formalized agile product organization.
  • Toshiba Global Commerce Solutions, Inc
    Senior Program Manager: Kroger
    Toshiba Global Commerce Solutions, Inc Nov 2017 - Aug 2018
    Durham, North Carolina, Us
    Point of Sale partner to America's crown jewel of grocery retailers as they expand their innovation portfolio and continue to serve as the industry benchmark in personalized service and community involvement. Managing the full portfolio of initiatives in the Toshiba - Kroger engagement, including hardware, custom software, and specialized services.
  • Choice Hotels International
    Senior Technical Program Manager
    Choice Hotels International Mar 2015 - Feb 2017
    North Bethesda, Maryland, Us
    - Align product road map and technical resource and capacity plans- Provide insight on product delivery capabilities to executive teams- Interim Product Manager for green field development of Electronic Data Interchange platform- Member of skunkworks team leadership group, speclializing in product marketing design- Ideation and thought leader, assisting architecture teams in forward-thinking methodologies- Internet of Things (IoT) technology and market specialist
  • Cancer Treatment Centers Of America®
    Manager, Crm Product Management (Contract)
    Cancer Treatment Centers Of America® Sep 2014 - Mar 2015
    Boca Raton, Fl, Us
    - Product management of custom healthcare CRM on the Microsoft Dynamics Platform- SDLC designer and subject matter expert- Business Analysis team management- Software Development team management- Implementation and administration of ALM tools and Scrum methodologies- Integration of strategic product road maps into newly established SDLC methodology- Agile coach for business and technical teams- Customer relationship owner
  • Choice Hotels International
    Technical And Process Analyst (Contract)
    Choice Hotels International Apr 2014 - Sep 2014
    North Bethesda, Maryland, Us
    - Provide technical analysis and design to Product Management - Jointly created knowledge transfer and formal training/certification process for technical support - Initiated value stream analysis and costing analysis methodologies to provide visibility into various business processes. - Assist with the creation of test plans for technical feature sets - Managing project definition and analysis for creation of enterprise supportability initiative
  • Tb Consulting
    Senior Product Owner
    Tb Consulting Aug 2011 - Apr 2014
    Scottsdale, Arizona, Us
    Responsible for: - Definition and design of SDLC methods within established small to medium sized software development businesses - Strategic product road mapping - Creation of strategic technology plans within start-up and established organizations - Obtaining project requirements for software development, hardware, network and general IT services. - Technical analysis of proposed solutions - Establishing quality metrics and controls for developed products - Managing multiple projects for government entities, non-profit organizations and small to medium businesses. - Assisting with contract preparation and negotiation. - Project management and delivery timelines and scope
  • Hospitality Solutions International
    Corporate Trainer And Business Services Lead
    Hospitality Solutions International Feb 2009 - Aug 2011
    As the Corporate Instructor at Hospitality Solutions International (HSI), I am responsible for building and maintaining all materials used for training customers and colleagues. These materials range from HSI's own software, to industry technology and a wide variety of other IT subjects.As the Business Services lead, my responsibilities include: - Identifying potential revenue streams within the existing company infrastructure - Evaluation of custom development and project requests for delegation to other groups
  • Hospitality Solutions International
    Technical Writer
    Hospitality Solutions International Jan 2008 - Feb 2009
    Responsible for creating , maintaining, editing, and publishing all inter-departmental and public documentation for Hospitality Solutions International. I work with single-source software to maintain congruence between online documentation and printed documentation.I work directly with developers and training to produce clear concise materials for referential and training purposes within my organization.
  • Hospitality Solutions International
    Corporate Project Manager
    Hospitality Solutions International Feb 2006 - Jan 2008
    Relationship management of some of HSI's largest accounts. I was responsible for the customer satisfaction and technical growth of these clients as it applied to Hospitality Solutions International.
  • Hospitality Solutions International
    Implementation Specialist
    Hospitality Solutions International Aug 2005 - Feb 2006
    Performed on-site installation and configuration of computer systems in a retail point-of-sale environment. Set up interfaces to various other vendors including inventory, property management systems, and various security systems.Provided courteous, professional service and was frequently commended for my extra effort and work ethic.

Chelsea Morgan Skills

Business Analysis Software Documentation Project Management Crm Integration Software Development Agile Methodologies Requirements Gathering Sdlc Business Process Customer Service Networking Testing Training Process Improvement Requirements Analysis Software Project Management Visio Program Management Vendor Management Management Analysis Software Implementation Systems Analysis Sharepoint Sql Product Management Ms Project Security Business Intelligence Information Technology Contract Negotiation Negotiation Troubleshooting Agile Project Management Technical Support Html Technical Writing Saas Visual Studio Asp.net Nonprofits Disaster Recovery Customer Satisfaction Operations Management Leadership Project Planning

Chelsea Morgan Education Details

  • Xavier University
    Xavier University
    And Supply Chain Management
  • Ira A. Fulton Schools Of Engineering At Arizona State University
    Ira A. Fulton Schools Of Engineering At Arizona State University
    Technological Entrepreneurship And Management

Frequently Asked Questions about Chelsea Morgan

What company does Chelsea Morgan work for?

Chelsea Morgan works for Ibase-T

What is Chelsea Morgan's role at the current company?

Chelsea Morgan's current role is Director of Customer Success.

What is Chelsea Morgan's email address?

Chelsea Morgan's email address is ch****@****ion.com

What is Chelsea Morgan's direct phone number?

Chelsea Morgan's direct phone number is +151382*****

What schools did Chelsea Morgan attend?

Chelsea Morgan attended Xavier University, Ira A. Fulton Schools Of Engineering At Arizona State University.

What are some of Chelsea Morgan's interests?

Chelsea Morgan has interest in Children.

What skills is Chelsea Morgan known for?

Chelsea Morgan has skills like Business Analysis, Software Documentation, Project Management, Crm, Integration, Software Development, Agile Methodologies, Requirements Gathering, Sdlc, Business Process, Customer Service, Networking.

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