-Manage transaction communications between lenders, attorneys and clients-Lead follow-up and appointment conversion and management-Assist in filling out contracts and other real estate related documentation-Manage sales pipeline, client files and data collection

- Performance rated in top 14% of the company- Promoted twice within first 18 months of employment- Selected to launch new business department which exceeded performance expectations by 32%- Experienced on 8 businesses in 4 industries and maintained ranking in the top 25%- Manage high volume inbound and outbound calls by utilizing persuasive sales techniques - Mastered multiple information systems- Partnered with compliance and IT teams making system improvements- Ensure a positive customer experience, respond to questions and overcome objections

- Designed comprehensive benefits packages to meet the needs of a changing workforce- Subject matter expert of supplemental insurance- Licensure for Health and Life in North Carolina and South Carolina- Evaluated client's needs and communicate the value of accident, life term and cancer policies - Cultivated new clients via prospecting, qualification, need assessment, presentation and closing

- Customize training programs for incoming students- Manage kiosk operations - Subject matter expert on stocks and industry trends- Trade securities with an average monthly return of 14.25%

Berlitz Languages Inc. Charlotte, N.C. Mar 2010 – Jul 2013Learning Center Manager - Managed business unit producing $250K in revenue annually- Performed regional consumer sales consultations for Atlanta, Raleigh and Charlotte- Responsible for all local operations including but not limited to payroll, scheduling, program delivery, receivables and payables, account reconciliation, cash flow analysis, cost analysis, P/L analysis and HQ reporting

- In 2011, increased lesson count by 10% and EBITA by $30,000 over prior year- Enrollments increased 30% over prior year- Facilitated growth in our Kids and Berlitz Virtual product lines, creating a diversified product line- Conducted 263 interviews in 2011 - Received the “Berlitz Award” of recognition on August 5th, 2011- Managed 3 regional locations - Provided sales consultations, product recommendations and proposal delivery- Created annual and quarterly budgets- Managed forecasting for revenue and reported results to headquarters

Candidate Management Consultant (Aug 2007 – Apr 2009)- Created a new divisional CMC team to lead in talent acquisition and project management- Organized and hosted networking events as a marketing platform to create new business- Provided candidates training in resume building, interview preparation and career consultation- Generated activities that tracked candidate needs and strengthened business Executive Search Consultant (Aug 2007 – Jun 2008)- Specialized in the area of accounting and finance to fill executive positions in foreign firms- Procured new talent through aggressive headhunting, cold calling and networking techniques- Worked simultaneously on 37 accounts with clients as DELL, General Electric and Goldman Sachs - Negotiated and closed terms and conditions for 17 firms - Managed all steps of the search process including procurement, screening, interview training, resume building, gathering of feedback, contract negotiation and after placement care

- English Teacher at Minobu Senior High School - President of Yamanashi English Teachers International (YETI) - A cted as the AJET representative for Yamanshi prefecture- Organized 17 social events such as formal dinners, educational seminars and fundraising events- Developed and evaluated YETI’s current mentor program and increased membership by 27%- Coordinated volunteer trip to Baan Unrak Children’s Home, Thailand and raised $3,655 for construction of a day care