• Follow scripted benefits verification and pre-certification format in Meditech, custom benefits screen and record benefits and pre-certification information.• Calculate patient cost share and be prepared to collect via phone or make payment arrangements.• Request full or partial payment for services rendered according to collection policies.• Contact patient via phone to confirm or obtain missing demographic information, quote/collect patient cost share, and instruct patient of the specific time and location of appointment.• Meets/exceed performance expectations and completes work within the required time frames.• Facilitates communication between Patient Access Services, physicians, external entities and other departments regarding insurance and payment issues.• Welcome patient and family members in a professional manner.• Interview patients to obtain all necessary account information.• Explain policies regarding services, charges, insurance billing, and payment of account.• Handle money competently, properly balance received payments and returned change, and balance and reconcile cash drawer daily.• Work with physicians and hospital departments, providing information when necessary or forwarding relevant documents.

• Consistently exceeded monthly sales goals, contributing to the overall organizations success.• Averaging 12 vehicle sales per month.• Facilitated handling of their finance options.• Use of ADP.• Maintains and updates various files; processes public records requests within scope ofauthority; prepares records for storage and maintains tracking database.• Work with the Finance Manager to develop sales agreements that benefit the company as well as the customer