Organized and detail-oriented. I have learned the importance of organization and detail early on inmy career. From organizing client retreats and managing dozens of accounts, to leading softwaredevelopment projects, my organization has kept me on top of every issue and allowed me to performthe best I can. Being able to keep the big picture in place while managing every little element is a skillI have honed.Knowledge of building relationships. I am a people person and as such I love to work with people. Iunderstand how to build and cultivate relationships, whether they are with clients or co-workers.This is one of the reasons I became the VP of Customer Success with my current company. I knowhow to keep communication lines open and keep clients happy. I believe I will be an invaluable assetto you in this space.Innovative and adaptable problem solver. Over the years I have worked with several differentclients; which means several different personalities, concerns, goals, wants, and problems. Being inthis environment has taught me to think on my feet and consider every angle. Regardless of thechallenge at hand, I can be a valuable member of any team because of my versatility and creativitywhen it comes to creating solutionsManage all development projects and team members regarding our SAAS resulting infaster delivery and fewer bugsHandle all the software development project specifications, budgets, strategic planning,testing, and keeping the team on track with goals.Advise clients of SAAS on marketing, design, and organization of contentWrite and manage the company's texting campaigns, increasing user retentionProduce monthly income reports and invoices for all clients, increasing money collected by 15%

Responsible for onboarding, maintaining, and nurturing client relationshipsConstantly adapting to bring in more leads through analysis and problem-solving,increasing leads by 200%Manage all lead and sale reporting, created processes opening more bandwidth formanaging accountsWon several awards for going above and beyond