Chelsey Smith Email & Phone Number

San Francisco, California, Us

Driving the charter for generative and predictive AI to deliver sales coaching at scale for our Sales Cloud Customers.

San Francisco, California, Us

Product Manager focused on the next generation digital skilling & enablement platform built for helping our users learn in the flow of work. Focus is on content innovation - bringing engaging learning content and experiences to users and making it easier for enablement managers to create and publish learning content.

San Francisco, California, Us

I worked with the many talented teams across Trailhead - Engineering, Product, Growth, Marketing, Design, Research, Data Science, Content - to bring a useful, stable and fun native iOS and Android, respectively, mobile experience to our Trailblazers so they can take their learning on the GO!

Franchisee of the nation's best cupcakes with location in the West Loop neighborhood in Chicago, IL.

Clockedin is changing the way the world works. As Product Manager I maintain alignment of the product roadmap with our GTM strategy, oversee user experience design, technical partnerships and integrations, product marketing and positioning. I enjoy writing release notes, user stories and creating user flows & high-level schematics as much as the next Product Manager, marketing copy, and of course completing UAT. Collaborate closely with our marketing, recruiting, onboarding and support teams.

San Francisco, California, Us

Supporting sales, account managers and professional services teams, in North America and Asia-Pac. I thrived on providing 1:1 coaching and mentoring to Project & Program Managers in the field, sharing knowledge about Agile practices both within the Customer Success Group and the larger Salesforce organization. Was honored to be part of the core team which developed content for a 3-day PM Summit and got to travel the globe and present on project management to our field consultants.In addition I applied my product management skills to our team to develop our portfolio of services - ways to engage - and regularly revisited our Customer feedback and program effectiveness.Our Mission:Our Delivery Excellence Team are trusted advisors who drive customer and business success by establishing global project delivery excellence (i.e. EPMO). Dynamic in nature, we continually evolve delivery methods to support strategic goals and success measures; we optimize and streamline internal processes to support delivery teams, globally; and help ensure customer satisfaction.

San Francisco, California, Us

Team member of the global Project Management Office, supporting our professional services delivery teams. Focus on sales support assuring staffing compliance, assessing risk of potential projects and advising on approach & methodology.

San Francisco, California, Us

Joined Salesforce in 2015 by way of acquisition of ÄKTA.Facilitated process integration and definition activities between incoming ÄKTA and existing experience design team; championed team engagement. Senior Project Manager with Salesforce focused on customer-focused design and development (technology agnostic) projects as well as customization of Salesforce, specifically Sales Cloud and Service Cloud.

Chicago, Il, Us

*Acquired by Salesforce* Product-oriented project manager involved for the entirety of an engagement ranging from up-front research, analysis & user testing to a longer, soup-to-nuts effort resulting in the deployment of native mobile or web applications.Contributed to the definition, strategy & processes of newly minted product management discipline and successfully executed in hybrid PM/PDM role. As a Senior member of the team, my role includes strategic decisions around the approach to an engagement, fostering best practices amongst junior team members and aiding the the development of the PMO within ÄKTA.

Chicago, Il, Us

Elevated delivery in this user-focused agency through process, quality & collaboration improvements to support 2x growth. Facilitated agile product ideation, planning, design & development. Participated in new/return business development. Focus on consumer-facing and enterprise native mobile products.ÄKTA works with leading global brands and emerging growth companies to discover new opportunities, define intelligent user experiences, design innovative digital services and bring successful products and applications to market.

New York, Ny, Us

Joined in 2012 via the acquisition of The Royal Order of Experience Design.As digital project manager I served as hub of a project team, coordinated efforts of the various disciplines, all the while documenting requirements, decisions made and assuring we are aligned with project objectives.I've had the opportunity to work with a variety of great clients from Pinnacle Vodka to Kimberly-Clark.Scope of projects range from campaign microsites to custom web and native applications.

*Acquired by Ogilvy & Mather*Oversaw all scales of interactive projects from full site redesigns to targeted brand storytelling. Day to day contact for clients; contributed to RFPs, prepared project briefs and estimates and assured timely communication of information to my team.

16Copenhagen is a nimble design and development company with niche experience in instructional design. While working with 16C, the core of my focus was on web-based training and eLearning projects.

Oversaw two apartment buildings in the popular Capital Hill neighborhood totaling 54 unit. Responsible for leasing, collecting and depositing rent, apartment turnover, grounds and point of contact for all residents.

30 Offices, Globally, Us

DLR Group at their Seattle, WA location. While in their office my time was focused on two educational facilities, a remodel/addition in Washington and a new high school in Missouri; both were Revit projects.

Ames, Iowa, Us

Worked as student lead to procure gifts in kind and cash donations for the 2009 Interlock House. Coordinated efforts with other student/faculty leaders, gave presentations to potential sponsors, updated donor materials, etc.

Certificate Program, Data Analytics

March, Architecture

Ba, Studio Art, English