Chelsey Smith

Chelsey Smith Email and Phone Number

Product Manager | AI Agents for Sales @ Salesforce
San Francisco, CA
Chelsey Smith's Location
St Paul, Minnesota, United States, United States
Chelsey Smith's Contact Details

Chelsey Smith work email

Chelsey Smith personal email

About Chelsey Smith

My background is in project & product management focusing on software & user-centered design as well as team building. My digital portfolio includes best of breed user experiences manifesting in - eCommerce sites, web and native apps, mobile apps, eLearning content, campaign microsites, and other digital collateral. A few sample projects are included in my profile below.

Chelsey Smith's Current Company Details
Salesforce

Salesforce

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Product Manager | AI Agents for Sales
San Francisco, CA
Website:
salesforce.com
Employees:
1
Chelsey Smith Work Experience Details
  • Salesforce
    Senior Product Manager, Sales Cloud
    Salesforce Dec 2022 - Present
    San Francisco, California, Us
    Driving the charter for generative and predictive AI to deliver sales coaching at scale for our Sales Cloud Customers.
  • Salesforce
    Senior Product Manager, Platform
    Salesforce Nov 2021 - Dec 2022
    San Francisco, California, Us
    Product Manager focused on the next generation digital skilling & enablement platform built for helping our users learn in the flow of work. Focus is on content innovation - bringing engaging learning content and experiences to users and making it easier for enablement managers to create and publish learning content.
  • Salesforce
    Senior Product Manager, Trailhead Mobile
    Salesforce Nov 2020 - Nov 2021
    San Francisco, California, Us
    I worked with the many talented teams across Trailhead - Engineering, Product, Growth, Marketing, Design, Research, Data Science, Content - to bring a useful, stable and fun native iOS and Android, respectively, mobile experience to our Trailblazers so they can take their learning on the GO!
  • Molly'S Cupcakes West Loop
    Owner
    Molly'S Cupcakes West Loop Mar 2019 - Jan 2022
    Franchisee of the nation's best cupcakes with location in the West Loop neighborhood in Chicago, IL.
  • Clockedin
    Product Manager
    Clockedin Jan 2019 - Nov 2020
    Clockedin is changing the way the world works. As Product Manager I maintain alignment of the product roadmap with our GTM strategy, oversee user experience design, technical partnerships and integrations, product marketing and positioning. I enjoy writing release notes, user stories and creating user flows & high-level schematics as much as the next Product Manager, marketing copy, and of course completing UAT. Collaborate closely with our marketing, recruiting, onboarding and support teams.
  • Salesforce
    Delivery Excellence, Pmo Manager
    Salesforce Aug 2017 - Jul 2019
    San Francisco, California, Us
    Supporting sales, account managers and professional services teams, in North America and Asia-Pac. I thrived on providing 1:1 coaching and mentoring to Project & Program Managers in the field, sharing knowledge about Agile practices both within the Customer Success Group and the larger Salesforce organization. Was honored to be part of the core team which developed content for a 3-day PM Summit and got to travel the globe and present on project management to our field consultants.In addition I applied my product management skills to our team to develop our portfolio of services - ways to engage - and regularly revisited our Customer feedback and program effectiveness.Our Mission:Our Delivery Excellence Team are trusted advisors who drive customer and business success by establishing global project delivery excellence (i.e. EPMO). Dynamic in nature, we continually evolve delivery methods to support strategic goals and success measures; we optimize and streamline internal processes to support delivery teams, globally; and help ensure customer satisfaction.
  • Salesforce
    Senior Operations Analyst
    Salesforce Aug 2016 - Aug 2017
    San Francisco, California, Us
    Team member of the global Project Management Office, supporting our professional services delivery teams. Focus on sales support assuring staffing compliance, assessing risk of potential projects and advising on approach & methodology.
  • Salesforce
    Senior Project Manager
    Salesforce Oct 2015 - Feb 2017
    San Francisco, California, Us
    Joined Salesforce in 2015 by way of acquisition of ÄKTA.Facilitated process integration and definition activities between incoming ÄKTA and existing experience design team; championed team engagement. Senior Project Manager with Salesforce focused on customer-focused design and development (technology agnostic) projects as well as customization of Salesforce, specifically Sales Cloud and Service Cloud.
  • Äkta - A Salesforce Company
    Senior Project Manager
    Äkta - A Salesforce Company Sep 2015 - Oct 2015
    Chicago, Il, Us
    *Acquired by Salesforce* Product-oriented project manager involved for the entirety of an engagement ranging from up-front research, analysis & user testing to a longer, soup-to-nuts effort resulting in the deployment of native mobile or web applications.Contributed to the definition, strategy & processes of newly minted product management discipline and successfully executed in hybrid PM/PDM role. As a Senior member of the team, my role includes strategic decisions around the approach to an engagement, fostering best practices amongst junior team members and aiding the the development of the PMO within ÄKTA.
  • Äkta - A Salesforce Company
    Project Manager
    Äkta - A Salesforce Company Jan 2014 - Sep 2015
    Chicago, Il, Us
    Elevated delivery in this user-focused agency through process, quality & collaboration improvements to support 2x growth. Facilitated agile product ideation, planning, design & development. Participated in new/return business development. Focus on consumer-facing and enterprise native mobile products.ÄKTA works with leading global brands and emerging growth companies to discover new opportunities, define intelligent user experiences, design innovative digital services and bring successful products and applications to market.
  • Ogilvy & Mather
    Digital Project Manager
    Ogilvy & Mather Oct 2012 - Jan 2014
    New York, Ny, Us
    Joined in 2012 via the acquisition of The Royal Order of Experience Design.As digital project manager I served as hub of a project team, coordinated efforts of the various disciplines, all the while documenting requirements, decisions made and assuring we are aligned with project objectives.I've had the opportunity to work with a variety of great clients from Pinnacle Vodka to Kimberly-Clark.Scope of projects range from campaign microsites to custom web and native applications.
  • The Royal Order Of Experience Design
    Project Manager
    The Royal Order Of Experience Design May 2011 - Jan 2014
    *Acquired by Ogilvy & Mather*Oversaw all scales of interactive projects from full site redesigns to targeted brand storytelling. Day to day contact for clients; contributed to RFPs, prepared project briefs and estimates and assured timely communication of information to my team.
  • 16 Copenhagen
    Project Manager
    16 Copenhagen May 2010 - Apr 2011
    16Copenhagen is a nimble design and development company with niche experience in instructional design. While working with 16C, the core of my focus was on web-based training and eLearning projects.
  • Russo Real Estate
    On Site Property Manager
    Russo Real Estate Jun 2009 - Mar 2011
    Oversaw two apartment buildings in the popular Capital Hill neighborhood totaling 54 unit. Responsible for leasing, collecting and depositing rent, apartment turnover, grounds and point of contact for all residents.
  • Dlr Group
    Architect Intern
    Dlr Group Jun 2009 - Dec 2009
    30 Offices, Globally, Us
    DLR Group at their Seattle, WA location. While in their office my time was focused on two educational facilities, a remodel/addition in Washington and a new high school in Missouri; both were Revit projects.
  • Iowa State University
    Project Manager - Fundraising, Solar Decathlon
    Iowa State University Aug 2008 - May 2009
    Ames, Iowa, Us
    Worked as student lead to procure gifts in kind and cash donations for the 2009 Interlock House. Coordinated efforts with other student/faculty leaders, gave presentations to potential sponsors, updated donor materials, etc.
  • Oliver Architects
    Architect Intern
    Oliver Architects 2005 - 2006

Chelsey Smith Skills

Project Planning Project Management Scope Management Leadership Scope Planning Mobile Product Development Product Development User Experience Web Project Management Quality Assurance Review Software Project Management Requirements Gathering Process Improvement Resource Management Account Management Time Management Scheduling Mobile Applications Mobile Technology Management E Commerce Product Management Product Lifecycle Management Qualitative Research Stakeholder Management Requirements Analysis

Chelsey Smith Education Details

  • The University Of Chicago Graham School
    The University Of Chicago Graham School
    Data Analytics
  • Iowa State University
    Iowa State University
    Architecture
  • Macalester College
    Macalester College
    English

Frequently Asked Questions about Chelsey Smith

What company does Chelsey Smith work for?

Chelsey Smith works for Salesforce

What is Chelsey Smith's role at the current company?

Chelsey Smith's current role is Product Manager | AI Agents for Sales.

What is Chelsey Smith's email address?

Chelsey Smith's email address is ms****@****ail.com

What is Chelsey Smith's direct phone number?

Chelsey Smith's direct phone number is +120638*****

What schools did Chelsey Smith attend?

Chelsey Smith attended The University Of Chicago Graham School, Iowa State University, Macalester College.

What skills is Chelsey Smith known for?

Chelsey Smith has skills like Project Planning, Project Management, Scope Management, Leadership, Scope Planning, Mobile Product Development, Product Development, User Experience, Web Project Management, Quality Assurance Review, Software Project Management, Requirements Gathering.

Who are Chelsey Smith's colleagues?

Chelsey Smith's colleagues are Kate Bell, Shoib Ali, Benil Babu, Sissi Peng, Marisa Frederick (Foreman), S's As, Priyanki Majumder.

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