Chelsey Kramer Email & Phone Number

Houston, Tx, Us

San Francisco, California, Us

• Partnered with the Head of Global DEIB to design and launch three new signature programs in 2023, including a quarterly Inclusion 60s series established to foster an inclusive culture through open dialogue & education, a monthly Open M.I.C. deep dive series dedicated to engaging managers by discussing challenges to managing inclusively & providing tailored coaching, and a professional development program for early career UR/Es to empower and retain our diverse talent• Managed 24 Executive Sponsors and ERG Leaders, driving ERG standardization and operationalization resulting in our ERGs receiving an increased annual budget of $27.5K program-wide, hosting over 50 member & company-wide events, and earning a $110K corporate social responsibility grant to distribute to non-profits • Coordinated with the Talent Organizational Development Team to execute NerdWallet's bi-annual Learning & Activism Day, a series of curated DEIB discussions developed to nurture a culture of inclusion, foster employee empowerment, and drive business results through product inclusion; Attended by over 500 employees, feedback highlighted high satisfaction with 99% of participants agreeing they found the sessions beneficial and would recommend the sessions to a colleague • Partnered with the Communications and Design Team to develop 35 assets leveraged to establish a brand identity company-wide, while increasing employee engagement, reinforcing DEIB education, and encouraging new ways of working

Charlotte, Nc`​, Us

• Coached over 85 ERG Leaders and Executive Sponsors through the process of launching first-time communities, onboarding new leadership, establishing strategic goals, programming, and success metrics, and improving membership engagement through training sessions, group office hours, and 1:1 advising consultations • Facilitated Visioning the Future of DEI sessions with 6 organizations, driving alignment, nurturing collaboration, fostering ownership, and providing direction to mobilize & employ DEI initiatives that yield tangible results • Created tailored DEI Communications & Engagement Strategies for 4 clients, improving operational efficiency and providing guidance for addressing sensitive topics of racial violence, inequity, and mental health in the workplace• Produced a Diversity Recruitment Strategy Guide, a document detailing best practices to attract diverse talent, increase inclusiveness throughout the talent acquisition process, proposed DEI training for hiring managers, and step-by-step guidance for how to establish effective external diversity recruitment partnerships • Built Perfeqta's Employee Lifecycle Guide, a whitepaper that breaks down the employee lifecycle through the lens of DEI, so business leaders understand how to embed DEI throughout their entire organization to boost employee engagement, attract great talent, prioritize talent development, increase employee retention, and create a culture of belonging

Charlotte, Nc`​, Us

• Established foundational infrastructure for the DEI Strategic Consulting and ERG Advising services, designing Perfeqta’s core methodologies, maturity models, and strategic deliverables to scale a fast-growing agency dedicated to partnering with clients to put the equity back into performance and talent• Owned client relationships with executive leaders across multiple engagements, ensuring strategic alignment, implementing accountability measures, presenting recommendations, and providing industry insights and thought leadership• Developed holistic DEI strategies for 5 clients to establish a tailored 3-year framework with actionable initiatives designed to cultivate a diverse talent pipeline, institutionalize equitable talent processes, and nurture an inclusive company culture• Advised 10+ DEI Committees and Steering Councils across industries, collaborating with over 125 members to establish DEI governance structures and drive the successful execution of DEI initiatives, increasing parental leave policies by 300%, launching a volunteer-time off (VTO) program, and conducting a pay equity study• Enabled business leaders to structure, scale, and sustain a best-in-class ERG by creating Perfeqta's ERG Toolkit, an on-demand training program featuring over 20 lesson plans and 10+ curated templates. Learners leveraged this online course to build impactful ERGs that transform business performance, employee engagement, and company culture• Designed a holistic curriculum to educate and equip employees with the knowledge, tools, and resources to identify and address microaggressions to lead inclusively and facilitated training to over 200 participants

London, Gb

• Owned the creation and design of an actionable global D&I roadmap to support a Fortune 500 company’s execution of their newly introduced diversity & inclusion strategy; Facilitated numerous working sessions with the client to create a list of prioritized recommendations for the next 36 months. • Assessed current HR talent processes via document review, 15+ interviews and 30 focus groups with process owners, HRBPs, and employees across functions, regions, and dimensions of diversity to identify unintended inequities. Developed and presented the final insights and recommendations to the global Chief Diversity Officer.• Launched EY’s first DEI Community of Interest, driving quarterly sessions to lead the firm’s internal effort to upskill 250 DEI practitioners, engage in honest conversations about DEI topics, and evolve the company’s go-to-market DEI strategy• Lead the change management workstream for a multi-billion dollar transaction, identifying functional change impacts across critical stakeholder groups: those integrating to the buyer organization and those transitioning to a NewCo spin-off• Executed 17 stakeholder analysis interviews with Director-level leadership to inform the change management strategy for engaging 53,000 employees impacted by a major transaction; Crafted a journey map to guide associates through the transition experience - detailing key messages around changes to the organization, new processes, and talent impacts

London, Gb

• Led the development and execution of a multi-channel communications strategy for a large-scale CIS transformation at a Power & Utilities organization; Co-owned the development and presentation of change management materials to a Change Network of 50 members across 11 departments and 7 divisions. • Conducted 30+ business process design workshops, across multiple functional areas, successfully identifying over 300 organization & role level change impacts for a SAP implementation; Delivered recommendations for the change communications strategy to senior management for the call center, back office, and operations. • Owned the facilitation of change management workshops, coaching clients through a digital change transformation by delivering ongoing, measurable communications, and engagements• Coordinated work activities and deliverables across multiple workstreams in a multi-vendor environment and drove the team’s project-level metrics and risk management as the PMO lead on a multi-million dollar engagement• Assessed an organization’s existing career planning and performance management processes and designed future state vision to optimize talent management

Dallas, Tx, Us

• Assisted with employer outreach across various sectors including Financial Services, Communications, and Nonprofits. Successfully cultivated relationships with recruiting contacts to facilitate two career fairs, two networking programs, and over ten events, supporting the recruiting initiatives for over 2,000 total participants• Developed creative marketing and communication materials for diverse stakeholder groups, including a detailed logistics packet and program for an employer symposium, a conference that encourages innovation, networking, and knowledge sharing of recruiting best practices• Managed employers’ accounts in Handshake, a career services platform, streamlining processes, and providing operational improvements.

San Marcos, Texas, Us

• Developed and managed social media content on Facebook and Twitter for 20 clients • 2016 Outstanding Social Media Writer

• Provided support to the Account Services teams for Astute Medical, Edgemont, Schumacher Clinical Partners, Texas Oncology and Tissue Banks International• Maintained Microsoft Project schedules to ensure timely delivery of assets, such as print ads, brochures, online banners, etc. • Served as a liaison between the Account Services and Creative teams, routing 90+ projects on Basecamp, a web-based project management and collaboration tool• Assisted with the billing process, handling 305+ invoices, and organizing the monthly billing reports in Excel spreadsheets• Coordinated the HCB Gives Back donation drive for the homeless, serving as a project lead of 10 associates, successfully generating 1,292 donations during our four-week internal campaign• Participated in HCB’s Intern Shadowing Program to gain an understanding of agency processes and department interaction • Attended client photoshoot for new campaign • Developed a best practices guide for future account service interns

• Initiated market studies and acquired proficiency at refusal avoidance, averaging 130% of quota• Exercised courtesy and professionalism to all respondents and defused volatile customer situations calmly• Fulfilled project specifications with a high-level accuracy and integrity, maintaining company dialing standards and ensuring confidentiality of all collected data

• Performed clerical tasks efficiently and accurately to assist with the company’s growth and presence being well represented within the community• Handled orders and processed them in a timely manner guaranteeing satisfied customers and developing repeat business• Trained successor on the tasks and duties of the position and the business culture of the organization

Master Of Science - Ms, Management

Bachelor’S Degree, Marketing