Consultant that focuses on helping growing businesses with research, analytics and administrative support, as well as other personal assistant tasks.• Organize and maintain electronic file system and library of data and documents.• Research new business opportunities including, but not limited to, fees, investment costs, regional inventory, market-wide events, and compile statistical reports, as needed.• Create client and company profiles and investment abstracts for new growth opportunities.• Assemble the final production of presentations, proposals, etc., including the printing, binding and shipping of such materials.• Review and prepare synopses of market feasibility studies and memorandums for franchise agreements.• Assist in the continuous improvement process surrounding the development of the management platform including the ongoing review and evolution of presentation materials.• Provide analytical support for strategic initiatives.• Plan, coordinate, and execute special events to include: participant and sponsorship packets, venue planning, vendor coordination, menu planning

• Assist Director of Operations in developing an awesome work culture that stimulates staff enthusiasm, collaboration, and rapport between colleagues• Schedule and conduct interviews with potential staff • Create on-boarding and training policies and procedures for new staff members • Help to plan and execute all team events and celebrations• Accounts Receivable and Payable functions to include: invoicing and check requests • Human Resource functions to include: process payroll, new hire on-boarding, maintaining up-to-date employee records, and facilitate all benefits • Maintain clinical and provider staff credentialing

• Engage and inspire up to 18 team members through monthly employee engagement projects, staff reinforcement programs, monthly team meetings, and other initiatives to build team morale• An advocate and liaison between my team and executives resulting in reduced turnover• Schedule and conduct interviews with potential staff• Created on-boarding and training policies and procedures for new staff members• Ensure hospital support staff were well supported by maintaining inventory • Answer inbound phone calls from vendors and potential patients• Conduct regular staff evaluations • Help to plan and execute all team events and celebrations• Register incoming patients to include: verifying insurance, payment collection, and discharge• Submit invoices for medical records and billings statements • Monthly reporting on patient and employee metrics • Create and manage budget for fiscal year

A defense product manufacturer firm specializing in protecting the warfighter and law enforcement officer by engineering, developing and manufacturing innovative military-grade equipment which positively impacts mission success.• Manage reception, front desk and visitor security access• Manage server files, compliance documents to meet government requirements• Support the accounting department with accounts payable functions and administrative tasks• Support the marketing department by fulfilling research and development• Support the human resources department with employee and vendor paperwork processing• Support the supply department by creating purchase and sales orders• Utilize Microsoft Dynamics SL, Microsoft Access and Quickbooks daily

A multi-specialty clinic with more than 200 primary care and specialty physicians. Provide credit counseling to patients and other inquires related their patient account.• Manage all financial aspects of patient accounts overseen; manage 1,500-2,000 accounts weekly with a collection rate of 70-80 %.• Work directly with patient insurance companies to bill, re-bill and follow up regarding patient account payments• Receive, process payments and set-up / manage payment plans for patient accounts• Manage patient account collection process, including issuing past due notices to patients and engaging managing company or collection agency, based on account status• Proficient in technology required to update patient account files, verification and claim status checks: MISYS Vision 9.10.5, EPIC and various insurance company websites• Identify any necessary corrections for patient accounts and escalate for appropriate action, correction and/or coding review• Provide a weekly status update report on managed patient accounts • Discharge patients from clinic and manage change box for The Polyclinic Broadway

Ceramic paint and design retail store. Supervise retail store, associate training and customer service; ensuring customers are aligned with the right-fit products to meet their individual needs.• Supervise 4-6 retail customer service and sales associates• Train new and existing associates to ensure compliance with store policies and skills to guide customers through the selection and creative process.• Manage customer experience with guided selection, creativity, and artistic process• Assist in customer learning sessions and design development• Generate new clientele and promote member referral and guest pass programs• Manage customer service process to ensure associates work one-on-one with customers, ensuring satisfaction and needs are met• Manage store inventory, daily recordings• Helped maintain professionalism and cleanliness of art rooms and common area

Massage Therapist for L&I, PIP, Insurance, and Cash based clients• Treatment focused massage practice• Use various modalities and tape in the treatment of patients• Answer phones, book clients for appointments and handle all transactions• Prepare paperwork for Insurance Billing• Call and verify insurance benefits for patients• Manage and practice out of our Selah Location• Manage Marketing/Promotions for Business

Procurement and research firm in the hospitality industry. Assisted in the development and launch of the client services department; instrumental in client on-site visits and launch program.• Assisted department head in interoffice and client communication system development• Assisted in the coordination of new hire processes• Created support documents for clients and client groups• Developed client collateral to support the goals of the department• Traveled to on-site client facilities and assisted with compliance audits, learning sessions, and program launch • Used technology systems daily, to include: customer data management systems, excel, v-lookups, power point presentations, word, and editing software

English Tutor for a High School on Rocky Boy Indian Reservation. Worked with over 6 high school students, self-directed 15 sessions, co-directed 15 sessions.• Worked in concert with the English teacher to assess individual student needs/ abilities• Developed learner based tutoring session based on needs assessment• Assisted in English lesson preparation• Assisted learners with assignments• Hosted after-school tutoring sessions• Graded student homework and examinations