Chelsey Sneath Email & Phone Number

Toronto, Ontario, Canada

Toronto, Ontario, Canada

Part of Theo, an integrated agency curated to service Rogers Communications.•Prioritized, assigned and managed workloads for Fido and Rogers CRM across 6 lines of business •Worked with agency leads to identify, develop and implement processes to streamline workflow•Supported Head of CRM in client facing discussions around capacity, scope and prioritization•Managed and supervised Creative staff•Sourced and managed freelance Creatives, including contracts, time sheets, and invoices•Supported with on-boarding freelancers & new Creative hires •Worked with Account leads to develop and maintain project forecast/pipeline & Intake documents•Motivated and supported both Creative & Account teams. Acted as a connective tissue between•Assisted in large CRM project scoping•Supported in development of Project SLAs & Tactical Project Brief•Works well in a fast-paced environment•Experienced with Float Resource Management tool•Strong organization & Project Management skills•Decisive problem solver

Toronto, Ontario, Canada

Part of Theo, an integrated agency curated to service Rogers Communications.• Supported in standing up the CRM business at Theo • Managed capacity and project prioritization• Developed and managed Project Intake process• Supported in development and implementation of SLAs• Resourced Creative team• Delivered on high-volume, fast-paced Agile CRM workflow for the Wireless line of business across both Fido and Rogers brands

Greater Toronto Area, Canada

• Management of in-house & Freelance Creative Resources• Project scoping• Budget/Timeline management• Production management• QA/Testing• Client facing project delivery• General AdministrationClients include: Rogers, chatr mobile, Fido, MLSE, Scotiabank, Crest Oral-B, Shift Dating, Disney Museum.

Greater Toronto Area, Canada

Manage full project operations including:• Project estimation• Budget/Timeline management• Production management• Quality assurance• Project delivery• Research• Proofreading

Mississauga, Ontario, Canada

• Assisting the Project Management Office (Scheduling, agendas, meeting notes, communications)• Internal Account & Project Management Liaison• Writing release Forms, statement of work, service orders, & estimates• Editing/Proofing & Quality Assurance• Generating reports• Experience in managing the creative/user experience process• Assisting in management of internal resources and scheduling• Assisting in creation of business processes

• Assisting in management of Web, Banners & Email communications• Reviewing Web Analytics & Business Intelligence data• Website management using a proprietary content management system• Assisting with execution of web promotions• Administrative duties (approving of timesheets, typing, data entry)• Research• Managing small sized projects for clients including: Research in Motion (Blackberry), Ontario Liberal Party, Franks Redhot, French's Mustard, East Side Marios.

Hamilton, Ontario, Canada

-Assisted teachers: marking, creating student packages, helped with course content-Managed student attendance (mandatory policy)