Chelsi Deymonaz Email & Phone Number

Bend, OR, US

Bend, Oregon, United States

Lead the day-to-day operations and drive company growth and reputation by ensuring exceptional customer satisfaction.

• Oversee the financial management and overall health of two Nike-focused agency groups and their associated accounts.Accounts: Nike NA Digital (CDM) | Nike Value Stores | Jordan Brand | Converse | Nike New Business
• Elevated to Group Director in 2024, assuming new leadership responsibilities supervising an Account and Production Director, both overseeing a team of 30 client services professionals within various account and.
• Monitor the financial health, stabilization, and forecasting of Nike accounts within the groups, totaling $9M in revenue.
• Develop strategic business priorities and execution plans alongside Executive and Senior leadership.
• Successfully navigated client and agency restructuring challenges, including loss of business and resources.
• Scout new business opportunities and pitch agency services and capabilities.

• Oversaw the overall health and organic growth of existing client partnerships, and sought out new opportunities for agency business development.Accounts: Nike NA Digital (CDM) | Nike Value Stores | Jordan Brand |.
• Promoted in 2023 to Account Director after 4.5 years in account services-focused roles within the agency.
• Co-led a team of 40 account services professionals across two group structures dedicated to Nike business, comprising of Account Supervisors, Production Leads, and Producers.
• Counseled 5+ partnerships on day-to-day operations, marketing strategy, and campaign development.
• Monitored the financial health, stabilization, and forecasting of owned accounts netting over $5M in revenue.
• Developed proposals and SOWs, analyze financial and utilization data, present QBR’s, and nurture client relationships for organic growth.

• Developed and built strong client partner relationships, and helped brands plan and execute on their marketing goals across various digital channels.Accounts: Nike New Business | Nike Consult | Nike Factory Store |.
• Promoted in 2022 to Account Supervisor and took on new partnerships and managerial responsibilities.
• Led a team of 8-direct reports focused on end-to-end digital creative production across 3-new workstreams under the new Nike Consult model.
• Counseled 6+ partnerships on day-to-day operations, marketing strategy, and campaignand project development.
• Monitored the financial health of existing accounts, developed proposals/SOWs, and builtand maintained client relationships for organic growth.
• Worked with other agency leaders to streamline operational processes and determinedmore efficient ways of working with our clients and cross-agency.

• Accounts: Nike New Business | Nike Factory Store | Converse | Jordan
• Fully transitioned from the project management team and promoted to a Sr. Account Manager role in early 2021.
• Served as a knowledgeable, reliable point of contact for all client and agency stakeholders and collaborated with cross-agency creative, strategy, and technology teams to carry out client visions while ensuring brand.
• Scoped, resourced, and developed strategic project and campaign plans for new and existing partnerships, and oversaw teams within account workstreams.
• Maintained quarterly and annual forecasting and run-rates of budgets up to $1M, and found growth opportunities for increasing revenue across 4 client accounts.
• Scouted new business and organic growth opportunities and pitched new project ideas and agency capabilities.

Portland, Oregon, United States

• Accounts: Nike New Business | Nike Factory Store | Converse | Jordan | NA Digital Brands
• Managed all client communications, strategic vision, and the complete lifecycle of complex creative digital projects for subset brands within a global footwear company.
• Promoted from mid-level to Senior Project Manager in 2021 and took on additional account management duties for Nike partnerships and affiliated brands.
• Effectively determined and defined scope and objectives for up to 20 large-scale monthly initiatives and managed project budgets up to $500,000.
• Advocated for client goals and expectations, and determined the most efficient approach for execution.
• Streamlined process and operations while driving day-to-day traffic management for digital and development projects, ensuring on-time delivery for all final deliverables.

Portland, Oregon Area

• Accounts: Nike Digital Brands | Converse | JordanOversaw the planning, execution and deployment of creative digital campaigns spanning a variety of different media types and platforms.
• Actively managed project schedules, resources and workflow for up to 50 digital activations within email, integrated media, app, and.com.
• Orchestrated the creation and execution of a full brand website, inclusive of UI/UX and brand guidelines.
• Collaborated with creative, development and partner services teams across the agency to carry out client visions while ensuring brand consistency.
• Advocated for client goals and expectations, and determined most efficient approach for execution.

Portland, Oregon Area

Developed and managed the marketing strategy, campaign calendar, e-newsletter and social channels for an independently owned sauce company.

Portland, Oregon Area

• Planned, developed and executed on a wide-range of digital, web and print marketing materials and campaigns.
• Promoted to Marketing Project Manager in 2017.
• Improved internal operations and process by implementing agile marketing within the marketing department to increase efficiency and execution of up to 15 campaigns a month.
• Coordinated and developed a national annual coding competition for students and an ambassador program for education partners.
• Collaborated cross-departmentally with sales, customer support and development to produce $150,000 strategic marketing campaigns, qualify leads and meet sales goals.
• Streamlined the workflow of project development and delegated tasks to a team of strategic contributors, including designers, product managers, content creators and marketing coordinators.

Portland, Oregon Area

• Developed and transformed the marketing event strategy and operations, and oversaw the intake and distribution of project requests and deliverables.
• Promoted from Marketing Coordinator to Marketing Specialist in 2014.
• Responsible for the planning, coordination and on-site operations and management of the company’s presence at 4 large-scale education conferences a year.
• Managed a $100,000 budget and contributed to the creation of all marketing content for up to 20,000 attendees.
• Organized and orchestrated event travel, logistics, and meeting and presentation agendas for up to 30 internal attendees at all national and regional events.

Portland, Oregon Area

• Supported the marketing team with event and project coordination. administrative duties, and campaign creation.
• Managed the planning, coordination and execution of all trade-show and event operations.
• Assisted in campaign planning, strategy, development and deployment.
• Supported sales account managers and executives with project requests,collateral, trade-show coordination.

Portland, Oregon Area

Developed and executed the marketing strategy and maintained operations of an independently owned photography business.

Nike Sports Center

• Greeted and provided friendly customer service to gym members and guests.
• Monitored the check-in process and handled new membership sign-ups.
• Scheduled appointments and conducted purchasing transactions.
• Collaborated with staff members to maintain a clean and safe environment.

Portland, Oregon Area

• Recruited and hired talent for national and local businesses.
• Effectively recruited administrative professionals and light industrial labor.
• Managed client accounts and understood their hiring requirements.
• Scanned resumes, performed interviews, verified employment history and conducted background checks.

Portland, Oregon Area

• Performed inbound and outbound sales and marketing calls
• Assisted customers in applying and enrolling into online school
• Provided prospective customers with information on online education and services

Bachelor Of Arts, Psychology

Activities and Societies: Secretary, Psi Chi National Academic Honor Society December 2009-June 2011 Psychology Peer Advising March.

Continued Education Certification, Project Management

University of Washington Professional & Continuing Education has been reviewed and approved as a provider of project management training.

Education record

Activities and Societies: Jesuit Ski Team, Encounter Leader