Chelsi Deymonaz Email & Phone Number

Bend, Or, Us

Bend, Oregon, United States

Lead the day-to-day operations and drive company growth and reputation by ensuring exceptional customer satisfaction.

Oversee the financial management and overall health of two Nike-focused agency groups and their associated accounts.Accounts: Nike NA Digital (CDM) | Nike Value Stores | Jordan Brand | Converse | Nike New Business•Elevated to Group Director in 2024, assuming new leadership responsibilities supervising an Account and Production Director, both overseeing a team of 30 client services professionals within various account and production functions.•Monitor the financial health, stabilization, and forecasting of Nike accounts within the groups, totaling $9M in revenue. •Develop strategic business priorities and execution plans alongside Executive and Senior leadership.•Successfully navigated client and agency restructuring challenges, including loss of business and resources.•Scout new business opportunities and pitch agency services and capabilities.

Oversaw the overall health and organic growth of existing client partnerships, and sought out new opportunities for agency business development.Accounts: Nike NA Digital (CDM) | Nike Value Stores | Jordan Brand | Converse | Nike New Business•Promoted in 2023 to Account Director after 4.5 years in account services-focused roles within the agency.•Co-led a team of 40 account services professionals across two group structures dedicated to Nike business, comprising of Account Supervisors, Production Leads, and Producers. •Counseled 5+ partnerships on day-to-day operations, marketing strategy, and campaign development.•Monitored the financial health, stabilization, and forecasting of owned accounts netting over $5M in revenue.•Developed proposals and SOWs, analyze financial and utilization data, present QBR’s, and nurture client relationships for organic growth.•Worked with cross-functional agency leaders to streamline operational processes and determine more efficient ways of working with our clients.•Scouted new business opportunities and pitched agency services and capabilities, resulting in over 10 new partnerships and projects.

Developed and built strong client partner relationships, and helped brands plan and execute on their marketing goals across various digital channels.Accounts: Nike New Business | Nike Consult | Nike Factory Store | Converse | Jordan•Promoted in 2022 to Account Supervisor and took on new partnerships and managerial responsibilities.•Led a team of 8-direct reports focused on end-to-end digital creative production across 3-new workstreams under the new Nike Consult model.•Counseled 6+ partnerships on day-to-day operations, marketing strategy, and campaignand project development.•Monitored the financial health of existing accounts, developed proposals/SOWs, and builtand maintained client relationships for organic growth.•Worked with other agency leaders to streamline operational processes and determinedmore efficient ways of working with our clients and cross-agency.

Accounts: Nike New Business | Nike Factory Store | Converse | Jordan•Fully transitioned from the project management team and promoted to a Sr. Account Manager role in early 2021.•Served as a knowledgeable, reliable point of contact for all client and agency stakeholders and collaborated with cross-agency creative, strategy, and technology teams to carry out client visions while ensuring brand consistency.•Scoped, resourced, and developed strategic project and campaign plans for new and existing partnerships, and oversaw teams within account workstreams.•Maintained quarterly and annual forecasting and run-rates of budgets up to $1M, and found growth opportunities for increasing revenue across 4 client accounts.•Scouted new business and organic growth opportunities and pitched new project ideas and agency capabilities.

Portland, Oregon, United States

Accounts: Nike New Business | Nike Factory Store | Converse | Jordan | NA Digital Brands•Managed all client communications, strategic vision, and the complete lifecycle of complex creative digital projects for subset brands within a global footwear company.•Promoted from mid-level to Senior Project Manager in 2021 and took on additional account management duties for Nike partnerships and affiliated brands.•Effectively determined and defined scope and objectives for up to 20 large-scale monthly initiatives and managed project budgets up to $500,000.•Advocated for client goals and expectations, and determined the most efficient approach for execution. •Streamlined process and operations while driving day-to-day traffic management for digital and development projects, ensuring on-time delivery for all final deliverables.•Mentored and trained Jr. and mid-level Project Managers on client relations, project planning and execution.

Portland, Oregon Area

Accounts: Nike Digital Brands | Converse | JordanOversaw the planning, execution and deployment of creative digital campaigns spanning a variety of different media types and platforms.•Actively managed project schedules, resources and workflow for up to 50 digital activations within email, integrated media, app, and .com.•Orchestrated the creation and execution of a full brand website, inclusive of UI/UX and brand guidelines.•Collaborated with creative, development and partner services teams across the agency to carry out client visions while ensuring brand consistency.•Advocated for client goals and expectations, and determined most efficient approach for execution.

Portland, Oregon Area

Developed and managed the marketing strategy, campaign calendar, e-newsletter and social channels for an independently owned sauce company.

Portland, Oregon Area

Planned, developed and executed on a wide-range of digital, web and print marketing materials and campaigns. •Promoted to Marketing Project Manager in 2017.•Improved internal operations and process by implementing agile marketing within the marketing department to increase efficiency and execution of up to 15 campaigns a month.•Coordinated and developed a national annual coding competition for students and an ambassador program for education partners. •Collaborated cross-departmentally with sales, customer support and development to produce $150,000 strategic marketing campaigns, qualify leads and meet sales goals. •Streamlined the workflow of project development and delegated tasks to a team of strategic contributors, including designers, product managers, content creators and marketing coordinators.

Portland, Oregon Area

Developed and transformed the marketing event strategy and operations, and oversaw the intake and distribution of project requests and deliverables.•Promoted from Marketing Coordinator to Marketing Specialist in 2014.•Responsible for the planning, coordination and on-site operations and management of the company’s presence at 4 large-scale education conferences a year. •Managed a $100,000 budget and contributed to the creation of all marketing content for up to 20,000 attendees.•Organized and orchestrated event travel, logistics, and meeting and presentation agendas for up to 30 internal attendees at all national and regional events.

Portland, Oregon Area

Supported the marketing team with event and project coordination. administrative duties, and campaign creation.•Managed the planning, coordination and execution of all trade-show and event operations.•Assisted in campaign planning, strategy, development and deployment.•Supported sales account managers and executives with project requests,collateral, trade-show coordination.

Portland, Oregon Area

Developed and executed the marketing strategy and maintained operations of an independently owned photography business.

Nike Sports Center

Greeted and provided friendly customer service to gym members and guests.•Monitored the check-in process and handled new membership sign-ups.•Scheduled appointments and conducted purchasing transactions.•Collaborated with staff members to maintain a clean and safe environment.

Portland, Oregon Area

Recruited and hired talent for national and local businesses.•Effectively recruited administrative professionals and light industrial labor.•Managed client accounts and understood their hiring requirements.•Scanned resumes, performed interviews, verified employment history and conducted background checks.

Portland, Oregon Area

•Performed inbound and outbound sales and marketing calls•Assisted customers in applying and enrolling into online school•Provided prospective customers with information on online education and services

Bachelor Of Arts, Psychology

Activities and Societies: Secretary, Psi Chi National Academic Honor Society December 2009-June 2011 Psychology Peer Advising March.

Continued Education Certification, Project Management

University of Washington Professional & Continuing Education has been reviewed and approved as a provider of project management training.

Education record

Activities and Societies: Jesuit Ski Team, Encounter Leader