Chelsie Bickel Email & Phone Number

• Establish recruiting strategy including customer-service focus, marketing plan, timeline, and follow-up
• Lead recruiting for open positions including job description review, job posting, application screening, conducting interviews, and offering to candidates
• Serve as an employee resource and provide support through conflict resolution or grievances
• Compile and analyze data to support human resources functions to improve processes and proposes changes based on data
• Build relationships and collaborate with staff, leadership, and stakeholders for effective recruiting, training, retention, and employee engagement
• Direct employee training program and facilitate training sessions

• Coordinate non-clinical care for students, faculty, and staff who need short or on-going support; provide campus and community referrals, coordination of care within and outside of campus, and facilitating isolation.
• Manage cases utilizing Maxient to create cases and assign to case managers, track exposure levels, organize notes for individuals, and to support the clearance process for each individual.
• Serve in a on-call rotation addressing any needs, documentation collection, and case closures over the course of a weekend or holiday break to ensure there is no break in care.
• Act as a contact tracer for the Athens Department of Health to assist in case intake, symptom tracking, and contact tracing of COVID-19 positive individuals.

Baton Rouge, Louisiana Area

• Investigate and adjudicate violations of the Code of Student Conduct for academic and behavioral misconduct with undergraduate, graduate, online, and distance-learning students using the Maxient system
• Manage organization misconduct in partnership with Greek Life/Campus Life and the Office of the Dean of Students
• Coordinate University Hearing Panels to ensure compliance with Code of Student Conduct, policies, and procedures
• Assess learning outcomes for sanctions and assist with data analysis, policies, procedures, and processes to enhance student services and resources
• Develop and conduct presentations and trainings on Code of Student Conduct policies, resources, academic integrity, advocacy initiatives, and University Hearing Panelist training
• Collaborate with campus partners, including faculty, Greek Life, Residential Life, University Police, Wellness and Health Promotion, and others, to support student conduct processes and procedures

Raleigh, NC

• Act as a hearing officer for violations of University Rules, Regulations and Policies and first-time alcohol violations; create cases, schedule disciplinary conference meetings, assign educational sanctions and follow.
• Utilize critical thinking and problem-solving skills to provide emergency response by serving in the on-call duty rotation for 2000 residents
• Follow up with wellness assessments and campus referrals, support students of concern and provide resources when needed
• Supervise and guide 12 resident advisors (RAs) to plan educational, cultural, recreational and social programs; assist with resident concerns and ensure building safety for approximately 400 residents
• Plan, develop and facilitate RA Trainings to include crisis response protocol and skills, resident interactions, multicultural competence, programming and leadership skills
• Conduct weekly meetings to provide professional development opportunities to staff and address staff concerns, resident concerns and facility updates

Durham, NC

• Used peer assessment to revise Resident Coordinator disciplinary manual for disciplinary conduct meeting guidance and case processing
• Built relationships with campus partners by attending meetings with Campus Police, Dean of Students staff and volunteering for campus events such as a middle school college access program
• Participated in UCB and Sexual Misconduct Board trainings
• Assisted with University Conduct Board (UCB) hearings
• Managed cases through Symplicity- Advocate

• Investigated and found 2 organizations responsible for egregious policy violations and assigned appropriate educational sanctions
• Developed relationships with campus-based fraternity/sorority advisors to guide groups towards positive programming, risk management and National policy implementation
• Brainstormed solutions to challenges surrounding recruitment, risk management, finances and conflict resolution
• Assessed organization’s day-to-day operations, strengths and challenges to provide recommendations for organization improvement in collaboration with campus administrators and organization volunteers
• Presented and facilitated weekly workshops on leadership, recruitment, scholarship and goal setting to undergraduates at over 40 college campuses with group sizes ranging from 13 to 250
• Completed written and oral communication reports for each organization’s follow-up and remote supervisor check-ins

Grand Forks, ND

-Provided assistance to students interested in engaging in co-curricular activities-Assisted student organization leaders with finances, scheduling and general questions

Master’S Degree, Higher Education Administration

Bachelor Of Arts (B.A.), Communication And Sociology