Chelsie Bickel Email & Phone Number

• Establish recruiting strategy including customer-service focus, marketing plan, timeline, and follow-up• Lead recruiting for open positions including job description review, job posting, application screening, conducting interviews, and offering to candidates• Serve as an employee resource and provide support through conflict resolution or grievances• Compile and analyze data to support human resources functions to improve processes and proposes changes based on data• Build relationships and collaborate with staff, leadership, and stakeholders for effective recruiting, training, retention, and employee engagement• Direct employee training program and facilitate training sessions• Respond to personnel issues and address performance management concerns by conducting interviews, writing performance improvement plans, and following progressive discipline philosophy• Create and execute employee engagement and communication plans• Conduct human resources touchpoints like onboarding, orientation, checkpoints, and exit interviews• Ensure compliance by staying up to date on local, state and federal regulations and provide recommendations for updates

• Coordinate non-clinical care for students, faculty, and staff who need short or on-going support; provide campus and community referrals, coordination of care within and outside of campus, and facilitating isolation and quarantine needs. • Manage cases utilizing Maxient to create cases and assign to case managers, track exposure levels, organize notes for individuals, and to support the clearance process for each individual. • Serve in a on-call rotation addressing any needs, documentation collection, and case closures over the course of a weekend or holiday break to ensure there is no break in care. • Act as a contact tracer for the Athens Department of Health to assist in case intake, symptom tracking, and contact tracing of COVID-19 positive individuals.

Baton Rouge, Louisiana Area

• Investigate and adjudicate violations of the Code of Student Conduct for academic and behavioral misconduct with undergraduate, graduate, online, and distance-learning students using the Maxient system• Manage organization misconduct in partnership with Greek Life/Campus Life and the Office of the Dean of Students• Coordinate University Hearing Panels to ensure compliance with Code of Student Conduct, policies, and procedures• Assess learning outcomes for sanctions and assist with data analysis, policies, procedures, and processes to enhance student services and resources• Develop and conduct presentations and trainings on Code of Student Conduct policies, resources, academic integrity, advocacy initiatives, and University Hearing Panelist training• Collaborate with campus partners, including faculty, Greek Life, Residential Life, University Police, Wellness and Health Promotion, and others, to support student conduct processes and procedures • Supervise two graduate assistants providing oversight of individual case management and personal, and professional development• Support students in crisis, distress, or concern, and refer to University and community resources• Facilitate Commitment to Community courses, an ethics-based course for students to complete as an assigned outcome

Raleigh, Nc

• Act as a hearing officer for violations of University Rules, Regulations and Policies and first-time alcohol violations; create cases, schedule disciplinary conference meetings, assign educational sanctions and follow up with students using the Maxient system • Utilize critical thinking and problem-solving skills to provide emergency response by serving in the on-call duty rotation for 2000 residents • Follow up with wellness assessments and campus referrals, support students of concern and provide resources when needed • Supervise and guide 12 resident advisors (RAs) to plan educational, cultural, recreational and social programs; assist with resident concerns and ensure building safety for approximately 400 residents• Plan, develop and facilitate RA Trainings to include crisis response protocol and skills, resident interactions, multicultural competence, programming and leadership skills• Conduct weekly meetings to provide professional development opportunities to staff and address staff concerns, resident concerns and facility updates• Collaborate and consult with University Scholars Program professional staff, provide context for resident experience in the Scholars Village and advocate for Village residents and RAs • Operationalize Scholars Village programming model by coaching RAs on how to facilitate scholarly discussions and plan high-caliber monthly events • Interview and hire new RA staff and administer performance evaluations each semester • Maintain accurate records regarding staff, residents, facilities, programming and room changes • Conduct facility walk-throughs to advocate for renovations and coordinate with facilities and housekeeping entities to maintain residence hall facilities• Manage a $5000 community programming budget

Durham, Nc

• Used peer assessment to revise Resident Coordinator disciplinary manual for disciplinary conduct meeting guidance and case processing• Built relationships with campus partners by attending meetings with Campus Police, Dean of Students staff and volunteering for campus events such as a middle school college access program • Participated in UCB and Sexual Misconduct Board trainings• Assisted with University Conduct Board (UCB) hearings• Managed cases through Symplicity- Advocate

• Investigated and found 2 organizations responsible for egregious policy violations and assigned appropriate educational sanctions • Developed relationships with campus-based fraternity/sorority advisors to guide groups towards positive programming, risk management and National policy implementation• Brainstormed solutions to challenges surrounding recruitment, risk management, finances and conflict resolution• Assessed organization’s day-to-day operations, strengths and challenges to provide recommendations for organization improvement in collaboration with campus administrators and organization volunteers• Presented and facilitated weekly workshops on leadership, recruitment, scholarship and goal setting to undergraduates at over 40 college campuses with group sizes ranging from 13 to 250• Completed written and oral communication reports for each organization’s follow-up and remote supervisor check-ins

Grand Forks, Nd

-Provided assistance to students interested in engaging in co-curricular activities-Assisted student organization leaders with finances, scheduling and general questions

Master’S Degree, Higher Education Administration

Bachelor Of Arts (B.A.), Communication And Sociology