Aided the setting up of the refurbished Flagship Liverpool One store.Retail based customer service, cash handling, health and safety trained, stock management.

Worked full time during my gap year and then decreased hours to work part time whilst completing a full time degree. Customer service advisor for both Marks and Spencer’s and the National Trust. Data protection and GDPR trained. General office duties. Inbound call taking. Trained and supported new staff with complex system processes within 3 months of holding the role in the National Trust. Upheld a high standard of quality in all aspects of the role as in line with the… Show more Worked full time during my gap year and then decreased hours to work part time whilst completing a full time degree. Customer service advisor for both Marks and Spencer’s and the National Trust. Data protection and GDPR trained. General office duties. Inbound call taking. Trained and supported new staff with complex system processes within 3 months of holding the role in the National Trust. Upheld a high standard of quality in all aspects of the role as in line with the companies standards.Dealt with payments- setting up direct debits, credit/ debit card payments, large donations from supporters. This role moulded skills such as interpersonal communication, productivity, target completion and problem solving. Show less