Chelsie Richardson Email & Phone Number

• Raising new starter contractual documentation• Coordinating the new starter process internally, including but not limited to, sendingout the relevant paperwork, adding the new starter on to our internal HR system(Oracle EBS and HCM), arranging IT access and sending first day details• Dealing with internal promotions and secondments; updating Oracle with the newemployment details and sending out the relevant contractual paperwork• Dealing with change of working hours; changing from full-time to part-time and viceversa• Assisting with the formal and informal grievance process, coordinating interviews andtaking minutes• Oversaw the rollout of a new module on Oracle HCM which included designof the new system and coordinating UAT testing• Created training material for various levels of Stakeholders• Training new staff members• Liaising with payroll to answer employee queries such as opting out of pension andbenefit queries• Coordinating and running the inductions for new starters

Assessing the credentials of potential professional members in-line with the CIM membership criteria and constitutional requirements, specialising in CIM Member (MCIM).

Slough, United Kingdom

I am part of the People Services Team, providing support to the wider HR Team, covering; - New Starter contracts for both permanent staff and Contractors - New Starter inductions - Terminations - Salary changes/promotions - Terminations - Change to working hours - Managing contract extensions - Managing the induction and onboarding for new starters - General employee queries

My day to day duties include;- Raising new starter documents- Monitoring and raising extensions- Processing Terminations- Dealing with customer queries, ensuring there is a resolution to all queries and that the customer is updated at all times- Dealing with customer feedback to implement and amend processes and procedures - Monitoring and ensuring that all queries are responded to within 24 hours - Conducting Pre-employment checks- Dealing with new starters for Project People, ensuring that training and inductions are completed - Writing process documentation - Conducting ad-hoc administration tasks I am responsible for ensuring that all administration tasks are conducted with the highest level of accuracy and that all clients and contractors are managed with the highest level of customer service.

Responsible for raising new contracts and contract management and dealing with all queries relating to Contractors and New Starters.

Maidenhead

Continuously recruiting IT professionals into the disruptive FinTech space working on various digital roles (Front-End Developers, Java Developers, Architects, QA Engineers, Scrum Masters, IT Business Analysts ) for several locations within Europe, UK, LATAM and Asia. We are BPS World. As a Global Resourcing Partner we pride ourselves in helping our clients and candidates find the best outcomes for their business or career. Our aim is always to see the big picture, adding value through the services we offer with the ultimate objective of attracting, engaging and retaining the best and brightest. At BPS World we support our clients, with everything from candidate attraction, assessment days through to on-boarding. BPS World are a resourcing specialist with a difference, RPO providers, we believe in rethinking the world of resourcing to deliver a best in class service for our clients and candidates. Our world is built on four simple values – Commitment, Delivery, Excellence and Passion, which is intrinsic to everything we do.

Reading, United Kingdom

Recruited and provided account management services for Technology and IT roles across Berkshire and Oxfordshire, exclusively, for a number of clients.

Slough, United Kingdom

I recruited within the Healthcare division which is responsible for recruitment of specialist contract and interim staff into Acute, Mental Health and Community Trusts, CSUs and CCGs, executive and regulatory bodies, private healthcare providers and other AQP organisations.I specialised in the placement of contract and interim professionals in Berkshire and Hampshire across multiple disciplines within the healthcare sector, including; Strategic and Operational Management, Project & Programme Management, Commissioning, Risk, Governance, PALS and Complaints and Contracts.

Bourne End, United Kingdom

Kingston Upon Thames, United Kingdom

Gained experience and insight into the whole healthcare pathway that a patient undergoes from and including the initial referral stage.Gained experience in the initial assessment appointment, the hearing aid fittings and follow-ups; both face to face and via telephone. Effectively dealt with difficult situations in a timely and organised manner whilst maintaining professionalism. The skills required to be able to successfully do this are: - Patience - Excellent communication and interpersonal skills to be able to extract the needs and wishes of patients - Negotiating to provide intervention and management plans that met the needs of the patient but were realistic - Exceptional organisational skills and time keeping - Appropriate phone manner - Ability to deal with difficult and emotional situations; showing empathy and good listening skillsObserved and assisted in vestibular and paediatric appointments at both Queen Mary's hospital and Royal London hospital.Had a lot of exposure to hearing therapy appointments at Epsom and St Helliers' HospitalOpened post and researched database to send the referral to the right professional and department and dealt with specific requests from patients.Checked stock at the end of the day to ensure that it was balanced and put away and input new stock into the system.Dealt with telephone calls from patients, carers and families, communicating with them to establish their issues and take the correct action and path to effectively deal with the problems.

Bachelor’S Degree, Bsc Audiology (Hons), 2:1

Four year degree which included a full time paid placement third year. A wide range of modules were successfully completed including.

A Levels, Biology, French And Psychology

As Level, Sociology

Gcses, 11 Gcse'S, A*-B Including English, Double Science, Maths And French