AeroLeads people directory · profile
Chelsie Messenger Email & Phone Number
Senior UX Researcher, Customer Experience and AI
at
Amazon
1 work email found
@salsify.com
2 phones found area 864 and 855
LinkedIn matched
✓ Verified May 2026
4 data sources
Profile completeness 100%
Current company
Role
Senior UX Researcher, Customer Experience and AI
Location
Redmond, Washington, United States
Who is Chelsie Messenger? Overview
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Quick answer
Chelsie Messenger is listed as Senior UX Researcher, Customer Experience and AI at Amazon, based in Redmond, Washington, United States. AeroLeads shows a work email signal at salsify.com, phone signal with area code 864, 855, and a matched LinkedIn profile for Chelsie Messenger.
Chelsie Messenger previously worked as Principal, Market Research and Strategy at Salsify and Principal, UX Research at Salsify. Chelsie Messenger holds Master Of Arts (Ma), Writing, Rhetoric, And Digital Media from Clemson University.
Company email context
Email format at Amazon
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{first_initial}{last}@salsify.com
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AeroLeads found 1 current-domain work email signal for Chelsie Messenger. Compare company email patterns before reaching out.
Profile bio
About Chelsie Messenger
Outcomes-focused leader with over a decade of experience in customer and market research, experience strategy, and human-centered design across business-to-business (B2B) enterprise software, highly regulated industries including financial services and healthcare, and direct-to-consumer (D2C) technology and services. Adept at leveraging mixed methods research, service design, and ecosystem thinking to drive strategic growth initiatives that optimize the customer experience, streamline internal operations, generate new revenue opportunities, and prioritize equity and social impact.Strategy: Customer Journey Mapping, Service Design, Design Thinking, Human-Centered Design, Inclusive Design, Design Sprints, Opportunity Canvas, Market Sizing, Product Strategy, Systems Thinking, Segmentation, Participatory DesignResearch: Qualtrics, Google Forms, Typeform, Survey Monkey, UserInterviews, Dovetail, Market Research, Expert Interviews, Facilitation, Interviews, Surveys, Focus Groups, Workshops, Field Studies, Ethnography, GLG, Sago/SchlesingerVisualization: Figma, Sketch, Adobe Creative Cloud, Miro, Mural, Canva, Visio, LucidChartData & Analytics: SQL, Redash, Domo, Mixpanel, LogRocket, Segment, Tableau, Google AnalyticsProductivity: Google Suite, Microsoft Office, Asana, Jira, Airtable, SmartSheet, SharePoint, Confluence, Slack, Teams, Zoom
Listed skills include Editing, Technical Writing, Teaching, Research, and 40 others.
Current workplace
Chelsie Messenger's current company
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11 roles
Chelsie Messenger work experience
A career timeline built from the work history available for this profile.
Principal, Market Research And Strategy
Current- Working directly with the Chief Marketing Officer (CMO) and Chief Product Officer (CPO), drive strategic growth initiatives and buy/build/partner opportunities that unlock potential revenue ($5-175M), grow the Salsify ecosystem, and innovate experiences across the eCommerce value chain. - Develop go-to-market and product investment recommendations based.
Apr 2024 - Present
Principal, Ux Research
- Led Salsify’s global research practice for 10+ user experience (UX) practitioners; built ResearchOps capability to reduce time spent on panel management, improve legal/financial compliance, and increase R&D alignment.- Co-led a global, 20-person team of product managers, designers, researchers, and engineers on a product portfolio of ecosystem.
Jul 2023 - Mar 2024
Director Of Experience & Enablement
- Managed a multi-level team of 10 learning experience (LX) designers, enablement consultants, and program managers through an employee experience (EX) transformation across a global Customer/Sales organization of 200+ team members that reduced time to annual quota by 3-10 months based on segment, increased deal desk compliance, and baselined/improved.
Jul 2021 - Jun 2023
Engagement Manager, Sr. Strategist
- Managed cross-functional teams of 10+ focused on customer experience (CX), experience strategy, service design, digital transformation, and inclusive design for global Fortune 10/500 clients across healthcare, financial services, medical supplies, animal health, agriculture, bioindustrial, and retail. Scoped potential engagements, coordinated RFP.
Jul 2019 - Jun 2021
Sr. Strategy Consultant
- Led design thinking and product strategy for a client portfolio with $5M in annual revenue for an international eCommerce client across multiple regions, 35+ brands, and 1 non-profit division, leading CX initiatives around loyalty and closed loop analytics and working cross-functionally with product and engineering teams on capabilities that improved.
Jul 2017 - Feb 2019
Sr. Business Analyst, Service Designer
- Designed clinical review automation solutions that ensured compliance with industry regulations (Medicare, Medicaid, state laws) that reduced clinical review and decision timelines, resulting in $5M+ in projected annual savings.- Conducted field studies and qualitative research; developed service design blueprints and cost reduction models.
May 2016 - Jul 2017
Product Owner
- Drove the end-to-end discovery, delivery, and launch of Life and Ancillary roadmap initiatives, working directly with product and engineering teams to deliver capabilities that simplified the consumer experience, complied with insurance industry regulations, and ensured the scalability and integrity of core systems.- Managed an advisory panel of 10+.
Aug 2015 - Apr 2016
Product Manager
- Established a new Developmental English product division; owned initial customer and market research, business case development, and curriculum/content development. Led the design and development of English-focused platform capabilities, including SmartReview, an interactive writing platform for peer-review and rubric-based grading.- Managed 2 content.
Apr 2013 - Jul 2015
Writing And Rhetoric Lecturer, Writing Center Tutor
- Awarded 2013 Douglass Award for Teaching.
Aug 2011 - May 2013
Secondary English, Speech, Computer Teacher
Easley Academy
- Awarded 2011 Teacher of the Year.
Aug 2008 - May 2011
Team & coworkers
Colleagues at Amazon
Other employees you can reach at salsify.com. View company contacts →
KL
Kathie Li, Cpa
Colleague at Amazon
Boston, Massachusetts, United States, United States
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JH
Jordan Hadawar
Colleague at Amazon
Boston, Massachusetts, United States, United States
View →
DC
Danilo Cedraz
Colleague at Amazon
Porto, Porto, Portugal, Portugal
View →
DE
Data Engineering
Colleague at Amazon
Greater Boston, United States, United States
View →
IA
Immad Abdulhadi, Mba
Colleague at Amazon
United States, United States
View →
CG
Carl Gladstone
Colleague at Amazon
Boston, Massachusetts, United States, United States
View →
AH
Amanda Hayes
Colleague at Amazon
Sydney, New South Wales, Australia, Australia
View →
BP
Bruno Pereira
Colleague at Amazon
Rana, Lisbon, Portugal, Portugal
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MC
Marah Chami
Colleague at Amazon
Greater Paris Metropolitan Region, France
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SC
Susan Chaika
Colleague at Amazon
San Francisco Bay Area, United States, United States
View →
Kathie Li, Cpa
Colleague at Amazon
Boston, Massachusetts, United States, United States
View →
JH
Jordan Hadawar
Colleague at Amazon
Boston, Massachusetts, United States, United States
View →
DC
Danilo Cedraz
Colleague at Amazon
Porto, Porto, Portugal, Portugal
View →
DE
Data Engineering
Colleague at Amazon
Greater Boston, United States, United States
View →
IA
Immad Abdulhadi, Mba
Colleague at Amazon
United States, United States
View →
CG
Carl Gladstone
Colleague at Amazon
Boston, Massachusetts, United States, United States
View →
AH
Amanda Hayes
Colleague at Amazon
Sydney, New South Wales, Australia, Australia
View →
BP
Bruno Pereira
Colleague at Amazon
Rana, Lisbon, Portugal, Portugal
View →
MC
Marah Chami
Colleague at Amazon
Greater Paris Metropolitan Region, France
View →
SC
Susan Chaika
Colleague at Amazon
San Francisco Bay Area, United States, United States
View →
3 education records
Chelsie Messenger education
Master Of Arts (Ma), Writing, Rhetoric, And Digital Media
Clemson University
Certificate, Organizational Leadership
Harvard Business School
Bachelor Of Science (Bs), English
Maranatha Baptist University
FAQ
Frequently asked questions about Chelsie Messenger
Quick answers generated from the profile data available on this page.
What company does Chelsie Messenger work for?
Chelsie Messenger works for Amazon.
What is Chelsie Messenger's role at Amazon?
Chelsie Messenger is listed as Senior UX Researcher, Customer Experience and AI at Amazon.
What is Chelsie Messenger's email address?
AeroLeads has found 1 work email signal at @salsify.com for Chelsie Messenger at Amazon.
What is Chelsie Messenger's phone number?
AeroLeads has found 2 phone signal(s) with area code 864, 855 for Chelsie Messenger at Amazon.
Where is Chelsie Messenger based?
Chelsie Messenger is based in Redmond, Washington, United States while working with Amazon.
What companies has Chelsie Messenger worked for?
Chelsie Messenger has worked for Amazon, Salsify, Slalom, Nerdery, and Unitedhealth Group.
Who are Chelsie Messenger's colleagues at Amazon?
Chelsie Messenger's colleagues at Amazon include Kathie Li, Cpa, Jordan Hadawar, Danilo Cedraz, Data Engineering, and Immad Abdulhadi, Mba.
How can I contact Chelsie Messenger?
You can use AeroLeads to view verified contact signals for Chelsie Messenger at Amazon, including work email, phone, and LinkedIn data when available.
What schools did Chelsie Messenger attend?
Chelsie Messenger holds Master Of Arts (Ma), Writing, Rhetoric, And Digital Media from Clemson University.
What skills is Chelsie Messenger known for?
Chelsie Messenger is listed with skills including Editing, Technical Writing, Teaching, Research, Public Speaking, Business Analysis, Indesign, and Curriculum Design.
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