Financial Office Associate And E-Rate Consultant
CurrentManaged the E-Rate program, including processing applications, tracking funding requests, and ensuring compliance with federal regulations.Coordinated with schools and service providers to facilitate funding requests, monitor the status of submissions, and ensure accurate documentation.Provided support to schools by handling inquiries through phone and email, creating job aids to improve process efficiency, and resolving billing and funding issues.Managed grant applications, processed purchase orders, and assisted with website HTML setup for improved communication and resource management.Supported IT operations by managing help desk requests, overseeing equipment ordering and inventory, and assisting with technology integration for schools.