Chelsea Ross Email & Phone Number

Winnipeg, Canada Area

· Developed client-focused telecommunications proposals, ranging from $10,000 to nearly $10 million in total contract value (TCV)· Reviewed proposal content for responsiveness, clarity, completeness, quality and RFP compliance, as well as alignment with corporate strategies and brand voice· Applied project management principles to engage resources, manage cross-functional work and ensure proposal activities were executed on time and in accordance with company policies· Tracked win/loss results and analyzed client feedback, continuously pursuing higher win rates · Developed processes, templates and guidelines for responding to Requests for Proposal · Identified opportunities to generate new revenue by monitoring Merx.com and various government websites · Additional technical writing assignments as required

Winnipeg, Canada Area

• Responded to more than 100 unsolicited media requests each year, acted as a company spokesperson• Managed crisis communications for network outages, natural disasters and other issues • Managed major business announcements (e.g. acquisitions, capital investments, strategic partnerships) • Led the development, review and approval process for internal and external communication materials (e.g. news releases, presentations, speaking notes, employee messages)• Liaised with municipal officials and responded to requests for information• Negotiated with vendors and suppliers • Supervised direct reports

• Coordinated the company’s Investor Day and 2012 Outlook event attended by more than 80 influential stakeholders, including senior management, investors, financial analysts, and media • Developed quarterly earnings results news releases, Management’s Discussion & Analysis, investor presentations, and speaking notes for C-suite executives• Analyzed and interpreted financial and operational information• Improved data collection, retention and dissemination methods by conducting an end-to-end process review• Extensively researched industry best practices and developed benchmarks for communication materials, regulatory filings, website content and design, and the company’s corporate disclosure policy

• Developed presentations, fact sheets, website content, and other collateral communication materials • Designed a comprehensive stakeholder engagement strategy in support of the second phase of the Physician Integrated Network initiative• Represented the Physician Integrated Network and Manitoba Health during on-site visits with physicians, regional health authority representatives, researchers, and other healthcare professionals

Bachelor Of Commerce (B.Com.), Business Administration And Management, General

Baccalaureat En Administration Des Affaires, Business Administration And Management, General