Angel C. Email & Phone Number

Cupertino, California, US

San Francisco, California, US

San Francisco, California, US

• Built adoption and engagement metrics that helped customers gain insight into how their organization uses Slack and helped the Sales & Success org provide better recommendations to customers
• Refactored and streamlined fundamental tables, which improved data consistency, code maintainability, and landing time of nearly 1000 downstream tables/dashboards by up to 8 hours
• Developed a table data comparison utility that enabled teams to quickly, easily, and confidently do data migrations and on-call hotfixes, ultimately reducing time spent on data validation by 75%
• Implemented better engineering initiatives that influenced team-level technical direction and prioritization on improving developer productivity and on-call duties
• Led the notification metrics project with a long-term sustainability mindset, which helped drive the company decision to improve the overall health of the system and prevented the use of inaccurate data in product.

Boston, Massachusetts, US

• Implemented a single customer view pipeline across 10 different disconnected source systems, in which the holistic view helped increase the accuracy in bookings metrics
• Built a deployment automation utility that cut down deployment time by 75%, produced logs for SOX auditing, and improved reliability
• Took on tech lead role to aide the team in resolving technical disagreements and blockers, identifying risks, managing quality of deliverables, and improving existing processes

Boston, Massachusetts, US

• Built bookings metrics that helped the Finance team measure the growth of sales, Marketing team upsell and cross-sell to customers, and Sales team calculate commissions
• Developed internal common utilities, such as a monitoring Oozie job tool and updating Hive partition tool, and libraries that improved developer productivity by 50%
• Collaborated with the framework team to improve the data extraction service and integration of data quality checks with the data warehouse

Boston, Massachusetts, US

• Migrated Order and Invoice data pipelines from Oracle Database to AWS platform and built GoTo product usage dashboards that helped Marketing team identify potential new customers
• Extracted GoTo products' survey response data and built an OLAP cube to provide BI analysts insight on Net Promoter Score and customer facing issues
• Mentored an intern on a project that enriched the free-form text of survey response data through a text analytics service