Product lead for the Digital Identity portfolio within American Express's innovation labs. We want to create frictionless ways for customers to seamlessly experience the value of their Amex membership alongside full authority over their identity.

I develop and design features that make it easier for you to understand where you’ve been swiping your Amex(es) and how to pay off your balance.Global product lead for Statements & Activity portfolio with ~20MM monthly visits that encompasses digital transactions, payments, and content marketing feature sets.

Product lead for product development, strategy, and execution for the customer Account Hub Dashboard portfilo. Features included customer profile, checkout, navigation, and payments experiences that impact over 6 million daily users across 26 international markets. - Delivered Shop Small MRM campaign arbitrations that drove over $12.3M in revenue for International markets and $79.5M for the US- Executed A/B test for Account Switcher component that increased conversion rates both single and multi card segments by the following: • Upgrade = 0.07% to 0.14% • Cross sell = 0.02% to 0.06% • Stand alone supp = 0.07% to 0.14%- Ideated and launched mulitvariate My Credit Guide experiment that led to an enrollment increase of 55K CMs per month and increased customer satisfaction by 2-3%

- Pushed layout arbitrations for Shop Small, Shop Small for the Holidays, and Small Business Saturday themed promotions that drove 41 million in revenue in 2019 and increased CTR from 0.63% to 4.31%- Product lead for various lean portfolio projects that contributed to YTD Revenue target of $1.7B globally

-Product Owner for the transformation of the legacy applications onto Hadoop platform and development of UPMC Health Plan applications-Implementing the strategic development and upgrades of legacy applications, UIs, and new functionalities by following the Systems Development Life Cycle in an Agile environment and using Scrum methodologies-Managing, refining, and performing queries on the Product Backlog to ensure successful delivery of products based on the feedback of the team and from stakeholders-Partnering with other teams to gather requirements, discuss workflows, UAT testing, and triaging bugs -Reviewing validation and refactoring message flow mappings to fit the needs of existing and new parsers-Performing support tasks and maintaining report distribution lists for internal and external customers involving Mars-Cleared backlog of continuous enterprise-wide data quality evaluation for over 200 cases on commingled clinical and financial data from electronic health records

-Worked with clinical robotics department and various surgical departments to create a remote tele-proctoring system for the da Vinci robotic surgical system that saved UPMC a total of $550,000 and $61,000 per additional site -Developed and tested UIs for UPMC AnywhereCare and MyHealth@Work programs on American Well and Vidyo platforms -Conducted end-user trainings for various telemedicine interfaces and telehealth-Aided in the expansion of UPMC AnywhereCare through clinician and patient outreach

Dr. Tina R. Goldstein's WAVE Study-Analyzed and aggregated written and electronic data from subject's treatment sessions-Maintained database of all subjects, controls and any other patient's involved