As a project manager at gov.il, I played a vital role in driving multiple projects to success. I took the lead in creating user manuals, instructional videos, and tutorial workshops to provide valuable guidance to users and customers. Utilizing Excel, I analyzed CRM reports and user data to identify insights and address system issues, ensuring smooth operations and user satisfaction. I actively collaborated with customers, listening to their requirements and working together to implement innovative features. Furthermore, I excelled in promoting and advancing new projects with remarkable outcomes.

As a team lead during my time at the C4I corps in the IDF, I successfully managed a crew of six soldiers, overseeing task assignments, coordinating weekly team meetings, and ensuring the general maintenance of the perimeter. I took charge of organizing instructional materials, creating lesson plans, and developing user manuals for computer hardware and electricity. Additionally, I implemented a data management system and conducted tutorial workshops, providing assistance for individual problem-solving. I consistently supervised and followed up on course management, maintaining ongoing communication with soldiers and external entities.