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Eve Chen Email & Phone Number
Human Factors Specialist
at
Platinum Technologies Inc
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✓ Verified May 2026
3 data sources
Profile completeness 86%
Current company
Role
Human Factors Specialist
Location
Calgary, Alberta, Canada
Company size
Who is Eve Chen? Overview
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Quick answer
Eve Chen is listed as Human Factors Specialist at Platinum Technologies Inc, a company with 27 employees, based in Calgary, Alberta, Canada. AeroLeads shows a matched LinkedIn profile for Eve Chen.
Eve Chen previously worked as User Experience Designer at C4I Training & Technology Inc. and Junior Software Developer at C4I Training And Technology. Eve Chen holds Bachelor Of Science (Bsc), Computer Science from University Of Calgary.
Company email context
Email format at Platinum Technologies Inc
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Platinum Technologies Inc
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Profile bio
About Eve Chen
With 4 years of UX design experience, I’ve developed a passion for crafting intuitive, user-friendly solutions. As I transition into Customer Success, I’m leveraging my design expertise to better understand user pain points and deliver customer-focused solutions that drive product adoption and satisfaction.In my UX career, I’ve worked closely with product and development teams to design solutions that meet user needs. In Customer Success, I apply the same approach to client relationships, helping customers get the most from the products I design by offering proactive support, training, and ongoing problem-solving.My goal is to continue bridging the gap between design and customer experience, ensuring that products are both easy to use and well-adopted. I’m seeking opportunities where I can contribute to product design or customer success, or ideally, a combination of both.
Current workplace
Eve Chen's current company
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Platinum Technologies Inc
Employees
27
AeroLeads page
6 roles
Eve Chen work experience
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Human Factors Specialist
Apr 2024 - May 2024
User Experience Designer
User Experience & Design:- Led redesign efforts for desktop applications in a communications suite, enhancing user engagement and improving product retention through research-driven design changes.- Developed structured interview guides and strategic probing questions for user interviews, improving the identification of user pain points and overall product.
Jun 2020 - Apr 2024
Junior Software Developer
Technical Problem Solving:- Collaborated with a team of developers to maintain WPF applications, troubleshooting technical issues that impacted both user experience and customer satisfaction.- Assisted in resolving customer-facing software issues through coordination with the product management team, ensuring smooth transitions between development and.
Oct 2019 - Jun 2020
Beauty Advisor
Customer Relationship Management:- Built strong relationships with customers, resulting in a 20% increase in repeat visits by providing personalized support and product education.- Developed onboarding materials for new sales associates, reducing errors in sales transactions by 15%, enhancing the overall customer experience.Customer Engagement & Sales.
Jul 2017 - Oct 2019
Beauty Advisor
May 2014 - Jan 2016
2 education records
Eve Chen education
Bachelor Of Science (Bsc), Computer Science
Bachelor Of Health Sciences, Bioinformatics
FAQ
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What company does Eve Chen work for?
Eve Chen works for Platinum Technologies Inc.
What is Eve Chen's role at Platinum Technologies Inc?
Eve Chen is listed as Human Factors Specialist at Platinum Technologies Inc.
Where is Eve Chen based?
Eve Chen is based in Calgary, Alberta, Canada while working with Platinum Technologies Inc.
What companies has Eve Chen worked for?
Eve Chen has worked for Platinum Technologies Inc, C4I Training & Technology Inc., C4I Training And Technology, and L'Occitane En Provence.
How can I contact Eve Chen?
You can use AeroLeads to view verified contact signals for Eve Chen at Platinum Technologies Inc, including work email, phone, and LinkedIn data when available.
What schools did Eve Chen attend?
Eve Chen holds Bachelor Of Science (Bsc), Computer Science from University Of Calgary.
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