Chen G. Email & Phone Number

Tel Aviv-Yafo, IL

Tel Aviv, Israel

Ra'ananna, Israel

• Defined IT strategies, architecture and processes for global infrastructure, network and cloud services.
• Managed and empowered IT Infrastructure, SecOps and Operations teams to achieve goals and meet deadlines.
• Developed goals and strategies to ensure IT services run smoothly and effectively.
• Tracked and maintained hardware and software inventory, planned and managed IT procurement and budget.
• Lead medium to large-scale IT projects with defined KPIs, including the design and deployment of new IT systems and cloud services.
• Lead IT Operations, Infrastructure & End User activities.

Herzliya Area, Israel

• Lead medium to large scale IT projects collaborating with with global customers and IT departments.
• Supervision and mentoring of PS teams and local Field Engineers on global sites.
• Designed horizontal and complex Infrastructure solutions for Verint\Cognyte product lines and customers.
• E2E accountability on Infrastructure and Data Center related aspects part of the product delivery to customers, including: HLD, LLD, CDR, Implementation and work plans.
• Defined the strategy of Verint\Cognyte product lines Infrastructure solutions by analyzing both customer needs and industry standards.
• Worked closely with R&D and product houses defining applicative requirements and matching relevant Infrastructure solutions and its required certification.

Herzliya Area, Israel

• Collaborated with global Cyber Intelligence customers to deliver Verint product solutions.
• On-site customer-facing implementation of production systems and handover to customer.
• Implemented development and test\load labs to simulate customers environments.
• Performed technical instructions, engineering plans, technical designs, and system integration related documents.
• Acted as global integration team mentor and lead knowledge procedures including training abroad.
• Troubleshoot and debug system issues to increase performance and quality of data.

Tel-Aviv, Israel

• Managed and optimized an enterprise environment with hundreds of servers based on virtual platforms with a large-scale backup environment replicating to a Disaster Recovery site and more critical solutions required to.
• Deployed modern and complex solutions in the System, Network and Security fields.
• Implemented and maintained SaaS solutions to various SaaS applications.

Petah Tikva, Israel

• Planned and established physical and virtual IT systems and Infrastructures (IaaS, PaaS).
• Designed, implemented and operated Data center infrastructure solutions, including rack layouts, structured copper, fiber cables, power and cooling sizing.
• Deployed, upgraded and optimized new and modern technologies such as virtual environments, storage and backup solutions, rack layouts and other software, hardware solutions.
• Developed and documented a detailed solution design (Low-Level-Design) of respective systems based on best practices.
• Provided Tier III system support.

Tel-Aviv, Israel

• System team management.
• Procurement and inventory management of servers, computers, laptops, technological equipment, licensing, third party software and service contracts.
• Planned the daily-yearly work plan included planning of new advanced technology projects.

Tel Aviv, Israel

• Maintained a Small-Medium scale environment of mixed Physical \ Virtual servers and hundreds of Endpoints on 5 sites across the country of Ness College Israel.
• Developed automation deployment procedures to meet organization needs.
• Lead IT projects to improve user experience and satisfaction.