1.Responsible for 10+ oversea customer quality service,lead the team to solve customer complaint with fast response to reduce the quality cost.2.Make quality control plan both of NPI and Mass production to make sure to launch new product smoothly.3. Monitor APQP approach for NPI and cooperate with other function to complete PPAP report.4. Join lean improvement,and lead the project to reduce customer complaint 30%

1. 2 years for the deployment of Philips’ lean management. good at lean training, 6S, visual management , MCRS, LSW,VSM and so on. successful pass phase II assessment with high score at 2015/62. Lead efficient improvement project,

1. 7years experience on lamp component, including reflector, ceramic, metal, plastic, cable, package, chemical,(400+ components, 10+ oversea suppliers, 20+ Chinese suppliers)2. Work together with purchasing and product development to do supplier assessment, evaluate and approve new supplier, a) 2013, develop new supplier for the new business, and this supplier achieve 50% volume till 2015b) 2012, develop new supplier for dual resource of ceramic parts.3. Perform supplier on-site audits by using VDA , evaluate supplier’s quality systems, processes, and technical abilities. a) 2012, develop a flexible mode of transportation together with cement supplier , 50% transportation cost is saved per year4. Familiar to use quality tools to evaluate component quality. 5. Drive and cooperate with supplier to follow APQP, and finish PPAP as output.6. Review supplier problem solving activities and failure analysis reports, such as 8D, drive improvements in responsiveness and effectiveness. 7. Responsible for IQC inspection control plan, and regular review supplier performance.a) 2011, Cooperate with ceramic supplier on outgoing quality improvement, IQC line reject was decreased

1.3 years experience on process training, and lead training process optimization project in 2006. The project was recommended to PHILIPS Asia Pacific quality competition in 20072. Support to improvement projects from other functions. 3. Support new product transferred from European factory.

Own for SMT product process improvement