Chen Kar Fei Email & Phone Number

Malaysia

AI Chatboto The chatbot will capture the user's enquiry and personal details.o It will insert the user's details (name, email, and contact) into a Google Sheet.o Simultaneously, the chatbot will email the user's details to a specific email address.Websites Developmento MxLogisticso Ezymo MexcommeLeave: Core Features1. User Dashboard:Overview of leave balance, upcoming holidays, and pending leave requests.2. Leave Application:Employees can apply for leave online, selecting dates, leave types, and providing reasons.Option to attach supporting documents (e.g., medical certificates).3. Leave Approval Workflow:Automatic routing of leave requests to managers for approval.Multi-level approval process (e.g., team leader, department head, HR).4. Leave Balance Management:Tracking of leave balances (annual leave, sick leave, maternity leave, etc.).5. Notifications and Alerts:Email and in-app notifications for submitted, approved, or rejected leave requests.Reminders for pending approvals.6. Calendar Integration:Company-wide leave calendar showing who is on leave.Advanced Features1. Reporting and Analytics:Reports on leave usage.Export reports to CSV or PDF formats.2. Mobile Access:Mobile webapp for employees and managers to apply for and approve leave on the go.3. Policy Configuration:Customizable leave policies (e.g., leave types, carry forward rules).Configurable holidays and blackout dates.4. Self-Service Portal:Employees can view leave balances, history, and company leave policies.

1. System Installation and Configuration:Install, configure, and maintain operating systems (Windows, Linux).Set up and manage servers, networks, and other computer systems.Install and configure hardware components like servers, routers, switches, and storage devices.2. User Account Management:Create, manage, and delete user accounts in various systems.Manage access control and user permissions.3. System Maintenance and Updates:Apply patches, updates, and service packs to operating systems and software.Monitor and optimize system performance.Perform regular system audits and backups.4. Network Administration:Configure and maintain network services such as DHCP, VPN and firewallsEnsure network security by implementing firewalls, VPNs, and intrusion detection systems.5. Backup and Disaster Recovery:Develop and implement backup and recovery.Regularly test backups to ensure data integrity.Restore data in case of hardware or software failure.6. Monitoring and Reporting:Monitor system performance, usage, and potential issues.Set up automated alerts and notifications for system performance.7. Support and Troubleshooting:Provide technical support to users for hardware and software.Diagnose and resolve system problems.Document processes, configurations, and support issues.8. Virtualization:Manage and maintain virtualized environments (e.g., VMware).Optimize the use of virtual resources.9. Hardware Maintenance and Upgrades:Maintain and upgrade hardware components (servers, storage, etc.).Coordinate with vendors for hardware repairs and replacements.10. Automation and Scripting:Develop and maintain scripts for automating routine tasks.Implement tools and processes to streamline system administration tasks.

DIGI - MSP Project:Monitored and ensured the stability of the servers, Extreme switch, and Load balancer.Produced weekly and monthly performance reports.Umobile:Provided 24/7 server support, monitored server health, and assisted with static routing for new servers.

Installed and tuned control panel applications (cPanel, Plesk).performed kernel upgrades, and automated tasks via shell scripting.Managed SAN backup and disaster recovery operations.Handled level 2 support escalations.

Managed SMS sales, OS installation, and tuning.Handled ticketing for SMS issues.performed server backups,Documented tools and scripts.