Chen Lien Kuo Email & Phone Number

Great China

• Rack & stack activities to cover a variety of network and server components inside data centers.
• Security inspections and the review of operational procedures undertaken by the operators.
• Assist in the investigation of DC incidents to improve uptime and stability of the environment.
• Install and maintain equipment in accordance with established standards to meet SLA and project timelines.
• Maintain the data center opeartions as: IT activity / PPM and critical facility management

越南

• In charge of engineering and PM teams. Subordinates: 25
• Building line for 100G Optical Fiber transceiver modules.
• Building line from frontend (DM/WB/Under fill ) to backend (Assembly/Testing)
• Build data center for the factory to store the data from SFIS and test results which was needed and test data storage
• Daily output /UPH/Capacity reviewing with customer supply chain team

Dongguan, Guangdong, China

• In charged of EPM and OPM teams. subordinates: 8
• In charged 3D VCSEL SIP module /Optical Fiber transceiver project.
• SIP module New product Introducing and transfer to mass production.
• Lead the NPI team to work with popular mobile phone customers: responsible project evaluation and new process development, process tool design, process simplification and risk assessment. The process have (SMT, Water.
• DFM,Process flow,Control plan,FMEA,POR Control,Design control item,SPC spec
• FACA activities, 8D review, Process mapping.

Taiwan

• Customer support activity in Taiwan and China (OEM/ODM/CM )
• Support for pre-sale activities and support project through mass production
• Focal point for all technical communication, tester installation, SW training with customers
• Firmware debug and tuning
• Troubleshoot and Failure Analysis at customer site
• Manage RMA activity while after Mass Production Qualification

Shanghei

• Allocate in Shanghei to support local customer (mobile field)
• Driver porting & Debug to satisfy customer request (s/w job)
• Clarify issues (driver, AP,PCB, component,layout,chipset vender)
• Potential customer develop and visit
• Develop a close working relationship with customers development teams (both OEM and ODM side) and use creativity to find solutions to their issues.
• Support customer using SPRD mobile phone solution, CSR BT.WFI.

Taiwan

• Led projects from planning to execution
• Conducted trainings for new joiners and subordinates (SZ)
• Conducted interviews (SZ)
• Made presentation for launching of new products or services
• Responsible for making cost effective plans
• Provided technical support to technical team for fixing a complex problem

Taiwan

• Elite Computer Group, 2004-2007BIOS Engineer
• BIOS porting
• Cooperate with H/W to analyze MB product’s bug
• Maintained and reviewed technical documents
• Co-work with FAE to resolve customer’s issue
• Cooperate with AMI & vender to analyze MB product’s bug