- Administrated Salesforce.com platform for Canada Professional Division on sales process management, data-flow management, reporting and dash-boarding, Lightning transition and other day-to-day CRM operations- Initiated multiple key business process improvement projects covering purchase order processing, sale forecasting and AP management, achieving over 110% efficiency increase

- Constructed a complete three-year financial projection model from scratch by proposing key hypothesis, continuously modifying and improving the model through qualitative and quantitative researches- Coordinated with the founder of the company to prepare importance documents including the full business plan, multiple start-up grant applications, communication letters to partners and website contents

- Reported directly to the Institute Director regarding the overall progress of the world-largest, multiple-site clinical trial on a hospital hand hygiene improvement system- Coordinated communication among all the key stakeholders in different trial locations, ensuring the success of the system installation at the London, Ontario site- Managed the financial account and inventories, overseeing $40,000 trial income and over $36,000 purchase expense

- Conducted crucial go-to-market analysis report covering regulatory affairs, insurance criteria and competitive landscapes of Canada, USA and Saudi Arabia Market, constituting a key part in the business plan of an spinoff company from the division- Initiated primary market research and field interviews in the China market, acquiring critical information regarding CFDA Clearance, market pricing, government reimbursement, hospital procurement procedures and potential partnership… Show more - Conducted crucial go-to-market analysis report covering regulatory affairs, insurance criteria and competitive landscapes of Canada, USA and Saudi Arabia Market, constituting a key part in the business plan of an spinoff company from the division- Initiated primary market research and field interviews in the China market, acquiring critical information regarding CFDA Clearance, market pricing, government reimbursement, hospital procurement procedures and potential partnership opportunities- Coordinated directly with former Lieutenant Governor of Ontario His Honorable David Onley’s office on revising the project proposal for an international project of revitalizing the Sir John Golding Rehab Centre at Kingston, Jamaica- Created the CRM process on Salesforce platform and managed key accounts of over 151 potential partners and investors Show less

- Revitalized the entire department from worst-case situation that has zero staff and income, expanding it to 24 members covering Downtown, Mississauga and Scarborough operating units- Overseen outreaching and maintaining sponsor relationship, acquiring over $9,500 sponsorship income- Initiated improvement in communication and management structure, effectively improved internal working efficiency