As a Senior Manager of enterprise Customer Relationship Management(CRM) and Application Delivery, I have extensive experience in Agile and Scrum methodologies, 10 years of project management experience, and a proven track record of leading cross-functional teams to deliver successful programs. I am also an expert of security and compliance.As a project manager, I have successfully led and coached cross-functional teams, including development, DevSecOps, application support, production operations, and sales enablement teams, to achieve organizational goals and objectives. I have established best practices for software development, continuous integration, and continuous delivery, and ensured compliance with security and privacy regulations.As a program leader, I have managed portfolios of projects, designed and implemented customer engagement strategies, and identified and mitigated risks to deliver successful programs on time and within budget. I have effectively communicated program status and progress to stakeholders and maintained alignment with overall organizational strategy.As an expert in business control and product ownership, I have a deep understanding of customer relationship management and application delivery, and have successfully served as a product owner, overseeing product development and ensuring alignment with customer needs.Overall, I am a skilled Senior Manager with a strong background in enterprise customer relationship management(CRM) and application delivery. My expertise in Agile and Scrum methodologies, project management, cross-functional team leadership, business control, and product ownership has allowed me to deliver successful programs, exceed customer expectations, and drive business growth.