Chen Yan Email & Phone Number

中国 北京市

中国 北京市

Cloud Service

Beijing

* Outsourced to WPP-GroupM project* Manage daily IT operation for Beijing Office(800 staffs)* Manage Beijing IT team(10 team member), including training, coach and performance evaluation* SOX audit management* IT budget and plan * Vendor management* IT project management* internal IT system management (AD, Exchange, Finance system, Network...)* Communication with management, translating business requirements into tools and system* Coummunication with Global team, manage global project and project impementation

*Direct report to CIO*Response for planning internal IT strategy*lead a team with 8 - 12 team member*Internal IT project management:1. TongRenTang new office building program manager in YiZhuang(over 100 million RMB）In charge of serial project for our new office building including Decoration project, weak electricity system project, network system project and IDC project.2. ITIL process reengineeringcooperate with IBM to build our internal process and deploy ITIL system3. Active Directory system projectcooperation with DELL to design and deploy AD system for all desktop users4. Anti-Virus system projectdeploy kaspersky coporation anti-virus system.

Beijing City, China

*Working for 2008 Beijing Olympic/Paralympics Games*Venue IT Manager of 2008 ISSF World Shooting Championships*Venue IT Manager of Fengtai softball venue for 2008 Beijing Olympic Games*Plan whole IT infrastructure of the venue (Server, Database, Network, Printer, FAX, Copier, etc…)*Make detail implementation plan of the venue*Lead 16 staffs from Lenovo, CNC and Da Heng for implementation and maintenance work in venues* In charge of the schedule and quality of implementation* Response for the budget*Use ITIL in every step of daily work to ensure IT equipment safe, efficient and stable*Motivate the team member to fulfill the task

Beijing City, China

* Report to IT Infrastructure Director* Lead Local IT staffs (6 People, 2 in ShangHai, 4 in Beijing)* Build strategy for department in line with business needs* Lead a Team to maintain WAN of Panasonic China (61 DDN Leased Line)* Manage budget of SI department (yearly & monthly)* Cooperate with IT Team in Japan about the problem and project* Lead the new project about IT Infrastructure section (From 500k RMB to 4000k RMB) - Domino Server reconstruction Program (3000K RMB) - PSI EDI project (2000K RMB) - DMZ reconstruction program (3500K RMB) - ITIL process Reengineering project (1500K RMB) - Show Room IT environment project (1000K RMB) - Finance institute IT project (2000K RMB)* Design and manage the new project of IT Infrastructure Department (ITIC)* Create and maintain the report of SI department (weekly, monthly & yearly)* Manage the contract and negotiate with the Local vendors (service providers & equipment providers)* Build the SLA with internal and external customers

Beijing City, China

*Direct report to IT manager of Northern China*Direct the Beijing IT stuff for daily support*Negotiation with vendor for internal IT equipment *helpdesk for internal staff in Beijing, Qing Dao, Da Lian, Tian Jin, Xi an through telephone or on-site.*Maintain Servers under Windows NT and Windows 2000 platform*Maintain and Manage Internal SQL Server*Use VB, Java Script, ASP to program C/S Program for SQL Server(Including: Sales Call, Sales Lead, Sales Custom Management, E-Payment...Application)*Provide Data Report for other Department using Brio System, and Coding Under Brio System*Setup Lotus Notes Client and resolve Lotus Notes’ problem for internal staff*Resolve Network Problem, Including Cisco Router and Switch*Install, Config and Maintain Norton Antivirus Corporation and Trend Officescan Antivirus system* install, config and maintain Veritas storage software*Project Experiments: 1. Logistics project for FuTong Computer Land Co.,Ltd (The largest distributor of IBM server in China). Design & coding the main system for this project using PowerBuilder & SQL Server. 2. FAMS system implement Project: Being the Beijing FAMS project manager

Beijing China

*Technical support for HP Deskjet, Scanner, CD-Writer and Pockt PC*Resolve Technical Issue For Custom through Telephone*Channel Management for Printer products through Telephone*Make working Procedure *TQC(Total Quality Control) Team Leader*TeleSales Team Leader