Hi, my name is Duane Wang, and I am an experienced IT Manager with a strong track record of successfully leading and implementing technology solutions for organizations. With 20 years of expertise in pharmaceutical and biotechnology industry, I possess a deep understanding of IT infrastructure, systems administration, and project management. Throughout my career, I have demonstrated a passion for leveraging technology to drive business growth and enhance operational efficiency. • Ensure compliance with IT standard operating procedures/GMP procedures.• Maintain, review and update relevant IT documents for the IPO.• Ensure the evaluation and implementation of proper security measures according to company policy and industry practices.• Participate in IT service budgeting, including subsidiaries.• Participate in and support global projects, including planning and implementing ERP system and related technology projects to meet business requirements on time and within budget. Also, present and implement technological alternatives to streamline functions and improve productivity.• Plan, review, and execute disaster recovery plans.• Manage network operations, including troubleshooting connectivity problems, firewall and router related setting, user accounts/permissions and security control, offsite backups and restores, etc.• Resolve and/or escalate issues in a timely fashion.• Coordinate activities by scheduling work assignments, setting priorities, and directing subordinate employees.• Evaluate and verify employee performance through the review of completed work assignments and techniques.• Identify team development and training needs and ensure training is obtained.• Provide guidance to the team in resolving hardware/software related problems.• Collaborate with project teams to support and enhance internal and external websites for various areas of the business.• Translate user needs into system requirements with demonstrated skill in presenting information effectively and understandably.• Effectively communicate relevant IT-related information to management and peers.